Experience

Cleaver Fulton Rankin Solicitors

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Solicitor

  • Sep 2019 - Present



Robert G. Sinclair & Co Ltd

• Trainee Solicitor

  • Aug 2015 - Sep 2019



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Fraud Analyst

  • Jun 2013 - Dec 2013

  The role involved assisting people and businesses which had potential fraudulent activity on their bank accounts. My Key Responsibilities involved:• Becoming familiar with and adhering to the FSA’s rules and regulations• Taking a proactive role in the investigation of cases of potential and suspected fraud• Effectively questioning clients to establish the root cause of fraudulent activity on an account• Finding resolutions for customers by using negotiation and problem solving skills• Carrying out investigations efficiently and effectively, ensuring compliance, at all times• Liaising with the police, and other legal departments to prevent fraud• Preparing cash journals so that all items are recorded in the correct accounting periods• Undertaking large amounts of routine administration such as updating account details and refunding customers monies• Attention to detail is necessary when dealing with large quantities of financial data



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Manager

  • Jun 2009 - Sep 2010

  I initially started as a Sales Agent but was promoted to Team Leader and later Outbound Sales Manager.My Key Responsibilities involved:• Managing 2 teams of outbound sales agents• Building relationships and delegating responsibility• Managing sales leads & maximizing efficiency• Ensuring that each team was following compliance regulations• Strong negotiation and interpersonal skills were necessary to improve team performance I initially started as a Sales Agent but was promoted to Team Leader and later Outbound Sales Manager.My Key Responsibilities involved:• Managing 2 teams of outbound sales agents• Building relationships and delegating responsibility• Managing sales leads & maximizing efficiency• Ensuring that each team was following compliance regulations• Strong negotiation and interpersonal skills were necessary to improve team performance