Experience

Keyspace Studio

• United States
• Internet Publishing
• 1 - 100 Employee

• Business Development Manager

  • Mar 2023 - Present

  Keyspace Studio's no-code NFT software is designed for forward-thinking marketers and community-driven organizations to connect with and understand their consumers in an innovative and powerful way Keyspace Studio software empowers creatives and marketers to harness the power of blockchain by allowing them to mint, manage, market, and measure brand assets. Enabling them to craft compelling special offers, establish a dynamic marketplace and gain valuable insights through in-depth campaign tracking - all in one convenient platform. Show less



StormROOF Systems

• United States
• Construction
• 1 - 100 Employee

• Director Of Content Development

  • Apr 2021 - Present

  • Develop and launch growth programs to scale the roofing business • Assist with website development & Content Creation • Manage Social Media Platforms and Advertising campaigns • Assist customers through the insurance claims process • Manage & supervise roofing installation projects • Coordinate installation plans with crews & homeowners in both Spanish and English. • Drone piloting, photography, videography, video editing, repair estimations, damage assessment reports, weather related damage expertise. Show less



Best Buy

• Retail
• 700 & Above Employee

• Customer Experience Specialist (Advisor)

  • Oct 2020 - Apr 2021

  -Help drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to customer needs. -Engage customers using acquired skills to complete and support the customer experience. -Process transactions such as sales orders, returns, and exchanges. -Achieve profitable growth to meet team and individual goals while enabling an excellent customer shopping experience. -Apply the appropriate knowledge and expertise through ongoing learning and self-development. -Utilize available tools to stay current on promotional initiatives and help execute profitable growth through critical business drive times. -Generate future opportunities by discovering the deeper needs of our customers to build lasting relationships. Show less



STONE Resource Group

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Feb 2020 - Apr 2020

  STONE Resource Group is a minority owned professional IT, Telecom, and Finance & Accounting staffing company. Founded in Atlanta, GA in 2010, STONE provides high quality services for contract, contract-to-hire and direct-hire opportunities throughout the state of Georgia and the continental United States. STONE has been recognized as an INC. 5000 company, one of the fastest growing, privately held companies in the United States. STONE's diverse group of professionals are committed to hard work, accountability, customer service and above all, RESULTS. No one will work harder for their clients, period! Show less



HSTLUP Podcast

• Media Editor and Creative Assistant

  • Apr 2019 - Jan 2020

  • Edited multiple videos with color correction, image manipulation, transcription, closed captioning, in-video layering, sound equalization, and project finalization • Assisted in marketing efforts and event coordination • Worked with a team to articulate and manifest a creative vision • Networked with multiple entrepreneurs and business-minded individuals in the greater Atlanta area • Edited multiple videos with color correction, image manipulation, transcription, closed captioning, in-video layering, sound equalization, and project finalization • Assisted in marketing efforts and event coordination • Worked with a team to articulate and manifest a creative vision • Networked with multiple entrepreneurs and business-minded individuals in the greater Atlanta area



Global Resource Management Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Associate

  • May 2019 - Sep 2019

  • Identifying trendsetter ideas by researching industry, attending related events, reading publications, and announcements; tracking existing client requirements and targeting new requirements to accomplish individual goals. • Locating or proposing potential business deals by contacting potential partners; discovering and exploring opportunities. • Screening potential business deals by analyzing customer strategies, deal requirements, potential, and financial feasibilities. • Developing negotiating strategies and positions/requirements by studying the integration of new ideas with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. • Closing new business deals by coordinating requirements; assisting senior management in developing and negotiating contracts; integrating contract requirements with business operations. • Enhancing organizations reputation by accepting ownership for accomplishing new and Supporting senior management in augmenting sales strategies and targets • Implementing preconceived sales development strategies • Developing new sales relationships to increase business volume • Analyzing competent market activity and trends • Identifying and exploring business opportunities • Bringing in new customers while retaining existing ones • Studying the market to provide focused, well-researched forecasts that will support the company's business planning Show less



Uber

• Türkiye
• Advertising Services
• 100 - 200 Employee

• Licensed Operator

  • Oct 2017 - Apr 2019

  • Created a comfortable, enjoyable, and safe experience for customers. • Provided information and knowledge of statewide locations, landmarks, and events. •Networked with likeminded individuals in order to extend future business opportunities. •Used this opportunity to work on my customer engagement techniques, to better perfect the craft. • Created a comfortable, enjoyable, and safe experience for customers. • Provided information and knowledge of statewide locations, landmarks, and events. •Networked with likeminded individuals in order to extend future business opportunities. •Used this opportunity to work on my customer engagement techniques, to better perfect the craft.



Lyft

• Iran
• Internet
• 1 - 100 Employee

• Licensed Operator

  • Oct 2017 - Apr 2019

  • Created a comfortable, enjoyable, and safe experience for customers. • Provided information and knowledge of statewide locations, landmarks, and events. •Networked with likeminded individuals in order to extend future business opportunities. •Used this opportunity to work on my customer engagement techniques, to better perfect the craft. • Created a comfortable, enjoyable, and safe experience for customers. • Provided information and knowledge of statewide locations, landmarks, and events. •Networked with likeminded individuals in order to extend future business opportunities. •Used this opportunity to work on my customer engagement techniques, to better perfect the craft.



Krave Pure Foods, Inc

• Lead Brand Ambassador

  • Sep 2016 - Apr 2018

  • Recruited, organized, and lead a team of brand ambassadors to attend marketing opportunities all over the state. • Kept records of customer interactions, processed customer transactions and filed documents recalling the effectiveness of the teams’ efforts. • Innovated practices to make the customer experience more convenient and streamlined. • Improvised unscheduled marketing opportunities through partnerships both professional and personal. • Effectively managed and sold thousands of dollars’ worth of product. Show less



barkTHINS® snacking chocolate by ripple brand collective

• Food and Beverage Services
• 1 - 100 Employee

• Lead Brand Ambassador

  • Jun 2017 - Feb 2018

  • Recruited, organized, and lead a team of brand ambassadors to attend marketing opportunities all over the state. • Kept records of customer interactions, processed customer transactions and filed documents recalling the effectiveness of the teams’ efforts. • Innovated practices to make the customer experience more convenient and streamlined. • Improvised unscheduled marketing opportunities through partnerships both professional and personal. • Effectively managed and sold thousands of dollars’ worth of product. Show less



Publix Pharmacy

• Pakistan
• Retail
• 1 - 100 Employee

• Pharmacy Technician

  • Mar 2016 - Oct 2017

  • Experience with scientific nomenclature. • Meticulous counting and distribution of controlled substances • Customer service and document processing. • Experience with scientific nomenclature. • Meticulous counting and distribution of controlled substances • Customer service and document processing.



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jun 2009 - Oct 2017

  • Promptly responded to customer inquiries in person or via telephone. • Quickly and efficiently opened customer accounts by recording account information. • Maintained financial accounts by processing customer adjustments in a professional manner. • Management and accounting of storewide funds (Over $10,000 daily). • Promptly responded to customer inquiries in person or via telephone. • Quickly and efficiently opened customer accounts by recording account information. • Maintained financial accounts by processing customer adjustments in a professional manner. • Management and accounting of storewide funds (Over $10,000 daily).



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Apr 2015 - Sep 2015

  • Promptly responded to customer inquiries in person or via telephone. • Memorized, practiced, and perfected drink recipes. • Processed customer transactions. • Provided a safe and sterile environment for people to eat and drink. • Promptly responded to customer inquiries in person or via telephone. • Memorized, practiced, and perfected drink recipes. • Processed customer transactions. • Provided a safe and sterile environment for people to eat and drink.