Experience

Melbourne International Comedy Festival

• Front of House Supervisor



Acquire BPO

• Australia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Center Representative

  • May 2021 - Present



Adelaide Fringe

• Australia
• Entertainment Providers
• 1 - 100 Employee

• Box Office Supervisor

  • Feb 2020 - Mar 2020

  Independently opened and closed box offices, cashed up and provided a detailed end of day report for management. Supervised team of Box Office Casuals and responded quickly to questions, which improved understanding of job responsibilities. Dealt with complaints escalated by casual staff. Greeted over 3000 customers per day and determined best approach to provide optimal service.

• Box Office Supervisor

  • Feb 2020 - Mar 2020

  Independently opened and closed box offices, cashed up and provided a detailed end of day report for management. Supervised team of Box Office Casuals and responded quickly to questions, which improved understanding of job responsibilities. Dealt with complaints escalated by casual staff. Greeted over 3000 customers per day and determined best approach to provide optimal service.