Experience

Liaison International

• United States
• Education Administration Programs
• 200 - 300 Employee

• Senior Quality Analyst Engineer

  • Jul 2022 - Present

  • Conduct and participate in Scrum team’s standup meetings, retrospectives, groomings, sprint planning and reviews using Agile principles.• Create and present detailed test plans, test approaches, and test cases collaborating with Developers and Project Managers to assess program capabilities, features, and testing demands using Confluence and different test case management tools.• Prioritize, estimate, and carry out comprehensive testing for system configuration, newly released and existing features, as well as platform and security updates.• Verify updated Application adheres to UX/UI design laid out in Figma documents.• Conduct Performance, Regression, End to End, Security, and Smoke testing on multiple environments, as well as executing cross-platform testing on Firefox, Chrome, Edge, and Internet Explorer.• Monitor and track software exceptions in Airbrake.io for testing and Production environments to determine and report software exceptions. • View status of feature branches and pull requests in Github with the purpose of establishing the best environment to deploy to for testing.• Create and maintain epic, story, and bug/defect tickets, as well as make the necessary updates and changes to sprint board in JIRA. • Create and present training materials for Onboarding team.• Deploy feature, release, and master branches in Jenkins throughout the day for individual, team, and departmental testing. • Perform Accessibility and 508 testing utilizing aXe and NVDA Screen Reader tools to meet California ADA Compliance requirements. • Attend bug/defects review meetings with Developers, Support team, and Product Owners with a focus on identifying causes of each bug/defect and discussing the best course of action to prevent similar issues from occurring in the future.• Part-take in companywide end of Sprint demos presenting recently worked on feature and enhancements. Show less

• Quality Analyst Engineer

  • Nov 2017 - Present

  • Conduct and participate in Scrum team’s standup meetings, retrospectives, groomings, sprint planning and reviews using Agile principles.• Create and present detailed test plans, test approaches, and test cases collaborating with Developers and Project Managers to assess program capabilities, features, and testing demands using Confluence and different test case management tools.• Prioritize, estimate, and carry out comprehensive testing for system configuration, newly released and existing features, as well as platform and security updates.• Conduct Performance, Regression, End to End, Security, and Smoke testing on multiple environments, as well as executing cross-platform testing on Firefox, Chrome, Edge, and Internet Explorer.• Monitor and track software exceptions in Airbrake.io for testing and Production environments to determine and report software exceptions. • View status of feature branches and pull requests in Github with the purpose of establishing the best environment to deploy to for testing.• Create and maintain epic, story, and bug/defect tickets, as well as make the necessary updates and changes to sprint board in JIRA. • Deploy feature, release, and master branches in Jenkins throughout the day for individual, team, and departmental testing. • Perform Accessibility and 508 testing utilizing aXe and NVDA Screen Reader tools to meet California ADA Compliance requirements. • Attend bug/defects review meetings with Developers, Support team, and Product Owners with a focus on identifying causes of each bug/defect and discussing the best course of action to prevent similar issues from occurring in the future.• Part-take in company-wide end of Sprint demos presenting recently worked on feature and enhancements. Show less

• WebAdMIT Support Analyst

  • May 2016 - Nov 2017

  • Educated Association and Admission WebAdMIT users on setting up permissions for individual program’s reviewers, along with educating users on how to best utilize and personalize admission’s process for their specific programs and school.• Trained WebAdMIT users on the functions of the system; running reports, exporting information from WebAdMIT, assisting with API questions in order to use other programs in conjunction with other systems schools use• Educate Schools on Healthcare Associations timelines, rules, and regulations for different application services• Assisted Program Directors, Admissions Officers, Association Directors and other users on setting up application and admissions process for multiple application services through WebAdmit; ADEA AADSAS, PHARMCAS, CASPA, etc Show less

• Application Support Specialist

  • Sep 2015 - May 2016

  • Assisted applicants with filling out and completing online applications for medical school, internship, and residency programs for over 31,000 programs. • Assisted Program Directors and Admission Officers with understanding application processes; required documents, deadlines, etc. • Answered questions on admission requirements for individual school programs. • Advised on ordering and transcribing official transcripts as needed for the application. • Liaised with applicants, Universities, management, and sales team to better understand customer needs and recommend appropriate solutions. Show less



Suffolk University

• United States
• Higher Education
• 700 & Above Employee

• Lecturer in Philosophy Department

  • Jan 2015 - May 2015

  • Developed tri-weekly lesson plans for a 35-student course, led class discussions, graded papers, and exams. • Designed course materials, including syllabi, writing assignments and exams. • Scheduled meetings and appointments with students and faculty members. • Prepared documents, handouts, and PowerPoint presentations for class discussions and seminars. • Edited, proofread, and reviewed midterm and final papers with students and met with students outside of class for extra help. Show less



Ascensus

• United States
• Financial Services
• 700 & Above Employee

• Financial Processor

  • Nov 2014 - Jan 2015

  • Processed financial payments for 529 College Savings plans located in different states and ensured compliance with State/Federal laws. • Utilized multiple various databases to set up enrollments, withdrawals, and deposits for investment plans. • Processed financial payments for 529 College Savings plans located in different states and ensured compliance with State/Federal laws. • Utilized multiple various databases to set up enrollments, withdrawals, and deposits for investment plans.

• Research Assistant

  • Nov 2011 - May 2014

  • Worked on Mirror of Race website • Proficient in researching in educational search engines such as JSTOR, Lexis • Worked in Wordpress updating and editing material • Created budget for National Endowment of Humanities grant application • Assisted in the writing of grant requests • Researched different scholars and their field of expertise for oversea conferences • Worked on Mirror of Race website • Proficient in researching in educational search engines such as JSTOR, Lexis • Worked in Wordpress updating and editing material • Created budget for National Endowment of Humanities grant application • Assisted in the writing of grant requests • Researched different scholars and their field of expertise for oversea conferences