Experience

Changing Social

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Director Of Operations

  • Mar 2020 - Present

• Operations and Partner Success Manager

  • Mar 2019 - Mar 2020

  I am responsible for all aspects of operations and partner relationships at Changing Social, an adoption and change management consultancy and Microsoft Partner, focusing exclusively on helping organisations to get the most out of Office 365 to enable them to do their best work.



Aggio Sergeant

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Consultant

  • Jun 2018 - Feb 2019

  • Conducting candidate research to identify prospects with desired skills and attributes.• Managing contact details and CVs on FileFinder (the company’s contact database), in compliance with GDPR best practices. • Creating job descriptions, in collaboration with clients.• Approaching candidates via LinkedIn, email or phone.• Finance-related tasks such as processing invoices, purchase orders and expenses.• Creating progress reports on assignments for senior management.• Administrative tasks such as drafting agendas, taking minutes, website maintenance, scheduling interviews and coordinating client meetings.



Lighthouse Pictures

• Movies, Videos, and Sound
• 1 - 100 Employee

• Trainee Assistant Locations Manager/Production Assistant

  • Oct 2016 - Apr 2018

  • Managed a team of Production Assistants, coordinating their schedules, tasks and supplies.• Liaised with suppliers regarding orders, deliveries and cost of equipment. • Liaised with the local authorities regarding permit applications, filming times and insurance.• Supported the finance team with tasks such as creating purchase orders, processing invoices and managing the Locations department’s budget.• Performed other administrative tasks such as filing, photocopying, drafting location contracts and compiling employee paperwork (such as contracts, timesheets, work permits and expenses).



Project Associates UK

• Retail Office Equipment

• Senior Consultant

  • Jun 2015 - Jul 2016

  • Managed corporate and private client accounts, each involving multiple strategic communications projects. • Drafted crisis communication plans which included emergency protocols, key messaging and public statements.• Managed media relationships, drafting media briefings and securing coverage in national, local and trade media. • Communicated with clients, providing regular progress updates, recommendations, competitor analysis and media reports.• Provided ad hoc support to the HR Manager, conducting initial interviews and assisting Consultants with their development.I moved to Vancouver in April 2016 however I remained a freelance Senior Consultant for Project Associates until July 2016.

• Consultant

  • Jul 2013 - May 2015

  • Worked as part of multiple corporate and private client teams to provide administrative and content support. • Account administration - scheduled meetings, took minutes and drafted agendas.• Media monitoring - provided daily updates to clients on their media presence.• Created content for clients including; articles, press releases, blog posts, website copy and social media content. • Event management for clients - created event schedules, liaised with venues and caterers, drafted invitations, managed guest lists, created marketing materials and managing budgets.• Created research reports on prospective clients.

• Executive Assistant

  • Nov 2011 - Jun 2013

  • Administration - managed the diaries of two Heads of Department (Corporate and International), organised travel, created expense reports and formatted documents.• Office management - liaising with office vendors, answering phones and website maintenance. • Providing administrative support to the Events Manager when required. • Supported the team with IT troubleshooting, including issues relating to Microsoft Office (Outlook, Word, PowerPoint, Excel). • Managed the revamp and maintenance of the company website, working directly with an external website development team.



The Gallery Partnership Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Charity database and marketing support

  • Jul 2008 - Aug 2011

  I worked for the Gallery Partnership during my summer's at University. • Client management using database software such as the Online Data Manager (ODM) and Benefactor (Grants management software). • Managed and reported on direct marketing campaigns for the company's major software products. I worked for the Gallery Partnership during my summer's at University. • Client management using database software such as the Online Data Manager (ODM) and Benefactor (Grants management software). • Managed and reported on direct marketing campaigns for the company's major software products.