Georgia O'Brien

Partner Management at O'Brien Garage Doors
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas Metropolitan Area

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5.0

/5.0
/ Based on 2 ratings
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Lucas Diorio

It has been always a pleasure to work with Georgia. She keeps it simple, kind and professional.

Chris Bell

Georgia is incredible to work with. The nature of enterprise software for global brands is extremely complicated- but through her natural determination, thorough communication / documentation, and an unteachable level of positivity and enthusiasm for her work Georgia has worked with GTB and Ford to make that process feel streamlined and purposeful. Her client service is top notch, and she is excellent in working group situations where we are trying to solve for multiple variables in setup. She is kind, smart, and excellent at listening and absorbing relevant information. I would recommend working with Georgia to any colleague of mine, and would recommend Spredfast in big part to the customer service and support she has put forth.

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Partner Management
      • Aug 2020 - Present

      O’Brien Garage Doors is a family-owned and operated garage door company that provides residential garage door services including repair, sales, installation services, and more. Whether your overhead door or operator needs to be repaired or you need to buy new ones, we service and sell all brands and models of quality garage doors and automatic garage door openers. We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service. Our technicians are certified and trained to take care of all your garage door needs and are always courteous and happy to help. Show less

    • United States
    • Computer Software
    • Senior Implementation Advisor
      • May 2018 - Aug 2020

      Spredfast merged with Lithium and rebranded to Khoros in Mar 2019As a Senior Implementation Advisor I work with Fortune 500 companies to manage the implementation and execution of brands on an enterprise social media platform. Manage new software implementations from end to end utilizing project management best practices and tools, managing multiple concurrent projects and meet tight deadlines Work with existing customers who purchase new products, add new groups, or need to configure integrations with Khoros partners Conduct customer system audits and make recommendations for platform optimization through configuration and training support In my senior role, 25% of my time is dedicated to working with one global customer as their dedicated platform admin, managing ongoing strategic configuration needs, integration rollouts, and working alongside their customer success manager to ensure customer success from a technical standpoint Show less

    • Implementation Advisor
      • May 2016 - May 2018

      - Project management and consultation for complex software rollouts to align with and meet Customer's Enablement Timeline and Goals- Uncover and map Customer’s Goals and Objectives to best practices and configure the Spredfast platform in support of the customer’s need - Drive platform best practices, internal/external process design, change management support, project documentation, and training deliverables- Work with team leadership to help identify opportunities for efficiencies and develop process improvements- Consult with enterprise companies on industry best practices, process and organizational change management, and other key elements related to enterprise social media management- Identify customer education opportunities Show less

    • Inside Sales Representative
      • May 2015 - May 2016

    • Account Manager
      • Dec 2012 - May 2015
    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Sales and Marketing Intern
      • May 2012 - Sep 2012
    • Customer Service Representative
      • Dec 2008 - May 2012
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Human Resources Intern
      • Aug 2011 - Dec 2011

Education

  • The University of Texas at Austin
    communications studies, human relations
    2008 - 2012

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