Experience

Greek Peak Mountain Resort

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Food Beverage Manager

  • Oct 2020 - Present



Lucky's Corner Pocket | Antishite Corporation

• Davenport, Florida

• President | Business Operations Manager

  • Jul 2010 - Dec 2018

  Adding to my business responsibilities, I revitalized an under performing business beginning in 2010 with Lucky’s Corner Pocket. In this capacity, I led a complete overhaul of both administrative and operational processes to achieve profitability, proper licensing, and long-term growth. As business manager, I orchestrated all bottom-line enhancements, redefining procedures and policies, while leading a team of 26 employees. In addition, I oversaw recruitment and hiring combined with high-impact staff training and development; my work also involved administering cost controls to reduce waste, owning procurement, advertising, budgets, scheduling, and payroll. Core Achievements: Achieved 253% improvement in gross income during tenure as owner and operator. Secured new opportunities, such as a highly regarded spot on Bar Rescue season five episode 30 by networking with Metal Petal casting agency on Spike TV; spearheaded project from start-to-finish. Managed inventory and vendor relations in addition to high-impact marketing campaigns to increase foot traffic and customer satisfaction.



Self-employed

• Orlando, Florida

• Business Operations Manager, Owner

  • May 2003 - Aug 2013

  For ten years I supported business success as owner and operator of Lucky Leprechaun Irish Pub in Orlando, Here, I envisioned and implemented innovative business strategies with a staff of 28 top-performing professionals providing all aspects of food and beverages service to patrons in a densely populated, tourist destination. My primary focus was executing business management and oversight responsibilities to provide a unique atmosphere for our diverse customer base. Day in and day out, I supervised employees in both front and back of house functions while ensuring safety, quality, and world-class customer service to maximize satisfaction and ensure a positive experience for all. Core Achievements: Capitalized on sales growth, earning 245%+ following buyout date with combined beer and wine license gross sales of $980K+ in 2008; catapulted ROI by 880%+ during St. Patrick’s Day celebration. Established winning business partnership with Celtic Supporters Club, the city’s largest European football supporters organization in the world that yielded 500%+ game day revenue.



Loews Hotels, Inc.

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Manager

  • Mar 2002 - May 2003

  joined the Loews Hotels team in 2002 as Assistant Manager after being recruited to support day-to-day operations for this high-end full service dining facility at a 4-star resort. My team of 80+ top-performing professionals and I worked tirelessly to provide a world-class experience for guests. In this role, I delivered full accountability for achieving goals, growing team collaboration, and expanding new business development opportunities. I owned staff training and recruitment to build a group of top-talent while solving problems and ensuring a positive and professional work atmosphere. Much of my work involved liaising with other departments and partnering with hotel management. Core Achievements: Exceeded expectations in profitability and visitor occupancy using proven best practices and customer service excellence. Honored with numerous accolades, including a prestigious Manager of the Quarter Award in 2003 for outstanding results.