Experience

Screed Giant
• Wholesale Building Materials
• Senior Technical Advisor

  • Jul 2015 - Present

Tekfloor Ltd
• United Kingdom
• Retail
• 1 - 100 Employee
• Laboratory Technician

  • Feb 2014 - Jul 2015


B2B

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Office Assistant

  • Apr 2014 - Jun 2015

  I have been volunteering with this business to enhance my IT and administration skills, responsibilities include: • Using my communication and customer service skills to answer and redirect telephony queries • Typing up documents • Printing and filing • Organising transport to and from jobs and hotel bookings. Organisation skills I keep a day to day active dairy for my scheduling and appointments this allows me to plan ahead so I have everything I need and if I need to travel I can allocate time limits. I like to have methods in place so I can do things correctly and within time frames it started from my beauty career as all my treatments had procedures and after care to allow me to keep organised and a high standard of service I have used this within most job roles especially working with B2B. Show less



Cheshire West and Chester County Council

• Polling Clerk

  • May 2014 - May 2014

  Electoral dates this year and next Using my customer service skills and communication I assisted and helped many varieties of people to understand the polling station and electoral set up, if any quires arose I tried to handle them accordingly or take it up with my providing officer my main roles included;monitoring and assisting in the elections, setting up the election booths and giving out ballet papers ensuring the election went smoothly and no influences or disturbances were made. Electoral dates this year and next Using my customer service skills and communication I assisted and helped many varieties of people to understand the polling station and electoral set up, if any quires arose I tried to handle them accordingly or take it up with my providing officer my main roles included;monitoring and assisting in the elections, setting up the election booths and giving out ballet papers ensuring the election went smoothly and no influences or disturbances were made.



Oz Shut rollershutters

• Manufacturing
• 1 - 100 Employee

• Phone sale Consultant

  • Jan 2014 - Apr 2014

  I worked in the lead generation team and spoke to customers giving them monthly offers, this assisted my phone skills and helped me build confidence with sales. Effective communication– working in the service industry face to face and within a call centre I have learnt that I can adapt my communication skills to the audience and listen to their needs in order to assist them or sell them the appropriate item or service. I try to be flexible to meet customer's needs and will always go the extra mile for them. Show less



Whistler’s Chocolate Company

• Line Manager

  • Mar 2013 - Jan 2014

  I was relied on and entrusted with the cash handling ownership of maintaining stock levels amongst other duties. I had five team members that I managed on a day to day basis and over the weekend up to ten staff if it was very busy within my team I promoted collaboration and always ensured their confidence within their roles. Frequently maintaining accuracy when dealing with high volumes of customer transactions conveys competency and dedication. Throughout working in a heavily customer focused environment I have gained the necessary skills to deal with difficult situations ;I am an approachable person and instantly gain confidence of a client or team member. I have always maintained strong relationships with colleagues and feel I would be an integral part of any team Time management – When I Managed at Whistler's chocolate company I was in charge of five team members and a large amount of daily tasks , working under pressure I always respond positively to achieve results . I found myself braking down a lot of the day to day tasks so I could analyse what I could do and what to delegate so I could manage my time effectively. Show less



Esscance

• Belgium
• Medical Practices
• 1 - 100 Employee

• Therapist

  • Oct 2011 - Apr 2012

  I adapted to the different environments of five salons with professionalism and enthusiasm and was a fundamental part of the team. I assisted in the receptions and with customer booking or product questions , always striving to learn and confident to take on future responsibilities was eager to train in most products we were using within the treatments and enjoyed doing training courses. Team work– I am able to adapt my working skills by working alone (making decisions) or working within a team(making decisions together co creatively ) I enjoy a team environment and like to learn off people during my past jobs I have worked in a close team managing five staff and also within a large team like a large call canter both jobs were enjoyable, and gave me the skills I needed to communicate effectively within both types of teams. Show less