Georgia Ritchie

Product Owner at Timely
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Contact Information
us****@****om
(386) 825-5501
Location
Christchurch, Canterbury, New Zealand, NZ

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Credentials

  • ICAgile Certified Professional - Agile Team Facilitation
    ICAgile
    Oct, 2019
    - Nov, 2024
  • ICAgile Certified Professional - Agile Product Ownership
    ICAgile
    Nov, 2018
    - Nov, 2024

Experience

  • Timely
    • New Zealand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Owner
      • Jun 2022 - Present

  • Ryman Healthcare
    • Hospitals and Health Care
    • 700 & Above Employee
    • Product Owner
      • Sep 2020 - Jun 2022

      - Collaborating to define a technical business strategy focused on the resident experience. - Research and design led thinking to identify opportunity areas for a family of products. - Defining a product roadmap and managing priorities throughout the software development lifecycle in collaboration with design and software development teams to create products from the ground up. - Stakeholder management and proven experience building meaningful, collaborative relationships across all levels of the business and with end users.

    • Business Analyst/Product Owner
      • Dec 2017 - Sep 2020

      - Leading multiple external and internal agile development teams to create an award winning product (myRyman care) covering roster management and enabling caregivers and nurses to deliver personalised care to residents. - Azure DevOps for backlog management and development with an agile mindset using different methodologies including Scrum and Kanban. - Facilitated user acceptance testing and user research sessions. - Successfully delivered releases including covering incident management and release management.- Facilitating workshops between external vendors and business stakeholders to ensure the right direction of the application.

    • Project Coordinator
      • Nov 2016 - Dec 2017

      - Managing the successful transition to a new internally built rostering system across 40 Australian and New Zealand locations. - Leading an external software development team to develop and release additional features.- Gathering user feedback and customer insights to help guide the product roadmap and PBIs in collaboration with other Product owners. - Incident management to ensure a quality application.

    • Project Assistant
      • Feb 2016 - Nov 2016

      - Supporting staff with the development of an internally built application, investigating any issues raised, assisting with workshops for user feedback and ways to improve the application. - Working as the intermediary between the internal Ryman team and external contractors.- Collaborating with Senior Product Owners and eventually working with a software development team to create and release a feature, acting as the Product Owner for it.

    • Accounts Payable Assistant
      • Sep 2015 - Feb 2016

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