Experience

Furza
• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee
• Customer Success Manager

  • Jul 2023 - Present


IRIS Software Group

• United Kingdom
• Software Development
• 700 & Above Employee

• Account Manager

  • Jan 2023 - Jul 2023

  Building strong relationships with 1000+ customers within the public sector and increasing revenue by cross sell and up-selling products. Supporting customer retention by providing excellent service after sales and resolving any issues pre-renewal. Providing excellent product knowledge on software to benefit the individual customer and understand their needs. Building strong relationships with 1000+ customers within the public sector and increasing revenue by cross sell and up-selling products. Supporting customer retention by providing excellent service after sales and resolving any issues pre-renewal. Providing excellent product knowledge on software to benefit the individual customer and understand their needs.



Optident Ltd

• United Kingdom
• Medical Device
• 1 - 100 Employee

• Internal Sales

  • May 2018 - Jan 2023

  Experienced and successful sales specialist, developing strong relationships with internal and external stakeholders to grow the business whilst consistently achieving individual targets. Experienced and successful sales specialist, developing strong relationships with internal and external stakeholders to grow the business whilst consistently achieving individual targets.



Global Work & Travel

• Australia
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Working Holiday Consultant

  • Aug 2016 - Dec 2017

  Identifying appropriate working holiday programs with young travelers by consultative selling, focusing on closing the deal within the first call. Building strong relationships with the customers whilst achieving daily call targets and maintaining to hit weekly sales targets. Identifying appropriate working holiday programs with young travelers by consultative selling, focusing on closing the deal within the first call. Building strong relationships with the customers whilst achieving daily call targets and maintaining to hit weekly sales targets.



World Textile Information Network (WTiN)

• United Kingdom
• Information Services
• 1 - 100 Employee

• Event Coordinator

  • May 2015 - Dec 2015

  Managed ticket sales for conferences and events Managed ticket sales for conferences and events


Inghams
• United Kingdom
• Travel Arrangements
• 100 - 200 Employee
• Chalet Assistant

  • Jan 2015 - Apr 2015

THOMSON TRAVEL & CRUISE LLC
• United States
• Travel Arrangements
• 1 - 100 Employee
• Travel Agent

  • Sep 2014 - Dec 2014