Experience

Booker Vineyard

• United States
• Beverage Manufacturing
• 1 - 100 Employee

• Sales and Hospitality Associate

  • Jul 2022 - Present

  -Establish wine tasting and vineyard experiences with 300+ diverse clientele daily, recognized by customers for friendly and welcoming attitude -Responsible for providing exceptional customer service and high quality experience to customers -Develop strong communication & customer service skills, including empathy, patience, and conflict resolution -Advanced skills in time and stress management, organization, and performing under pressure -Maintain relationships with wine club members and provide elevated experiences such as vineyard tours



California Polytechnic State University-San Luis Obispo

• United States
• Higher Education
• 700 & Above Employee

• Poly Reps University Ambassador-Communications and Publicity Chair

  • Apr 2021 - Present

  -Selected from a pool of 200+ applicants (6% acceptance rate) as one of 35 official Cal Poly ambassadors (Poly Reps) representing a total campus population of nearly 22,000 - Given over 30 tours of campus and the community to prospective students and families - Recruit high school students to pursue higher education -University statistics indicated a 200% increase in application rates of prospective students who attended a Poly Rep led tour -Elected by organization to manage all content for Instagram, Facebook, LinkedIn, and Tiktok as well as PR for recruitment process -Responsible for corresponding with other organizations on campus, meeting presentations, and all the ambassador merchandise.



The Siren El Chorro

• San Luis Obispo, California, United States

• Server

  • Jul 2021 - Jul 2022

  -Hosted and served 20+ tables a day -Provided attentive table service -Built and maintained customer relationships -Assisted in marketing and advertising events happening on site -Established menu knowledge -Hosted and served 20+ tables a day -Provided attentive table service -Built and maintained customer relationships -Assisted in marketing and advertising events happening on site -Established menu knowledge



Zilker Partners

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Content Marketing Journalist

  • Jun 2021 - Oct 2021

  - Wrote and published blogs using Google search engine optimization to help companies market their experiences and products to media users - Applied account-based research and client communication skills to ensure company’s messages were understood and broadcasted. - Wrote and published blogs using Google search engine optimization to help companies market their experiences and products to media users - Applied account-based research and client communication skills to ensure company’s messages were understood and broadcasted.