Experience

Tsomokos Communications

• Greece
• Public Relations and Communications Services
• 1 - 100 Employee

• Social Media Specialist & Digital Transformation

  • Mar 2022 - Present

  Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action. Set up and optimize company pages within each platform to increase the visibility of company’s social content. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information. Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action. Set up and optimize company pages within each platform to increase the visibility of company’s social content. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.



Nova

• Spain
• Telecommunications
• 1 - 100 Employee

• Social Media & Digital Communication

  • Mar 2016 - Dec 2021

  Moderate all user-generated content in line with the moderation policy for each community.Monitoring & Listening social media channels.End to end customer support (commercial - technical).Collaborate with other departments (marketing, platform, press office) to manage reputation, identify key players and coordinate actions.Creating social media reports.

• High Value Customer Support

  • Jun 2013 - Mar 2016

  Handling inbound calls regarding commercial issues from high value customers.



Apeiron Photos

• Senior Account Executive

  • 2005 - 2012

  Account management of international advertising companies. Representation of international photo agencies. Client service, CRM, surveys, reservations, financial negotiation, technical support for photos - editing. Photo file management. Archiving slides - negatives per agency and electronic registration in a database. Account management of international advertising companies. Representation of international photo agencies. Client service, CRM, surveys, reservations, financial negotiation, technical support for photos - editing. Photo file management. Archiving slides - negatives per agency and electronic registration in a database.