George W.

Senior Engineer - End User Computing at UK IPO
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Swahili Native or bilingual proficiency
Skills

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5.0

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David Barden

George was a great colleague during our time at Markes - approachable, with a can-do attitude, and a mine of information and advice on any aspect of computing.

Waithaka Duncan

George is a skilled person, has advanced skills in computers and always eager to learn more. He’s calm, industrious person, shows commitment, a leader and a great team player

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Credentials

  • MD-100: Windows Client
    Microsoft
    Feb, 2023
    - Nov, 2024
  • Microsoft Certified: Dynamics 365 Fundamentals (CRM)
    Microsoft
    Dec, 2022
    - Nov, 2024
  • ITIL® v4 Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Oct, 2022
    - Nov, 2024
  • MS-100 Microsoft 365 Identity and Services
    Microsoft
    May, 2021
    - Nov, 2024
  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Dec, 2020
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jun, 2020
    - Nov, 2024
  • ITIL v3 Foundation Level
    AXELOS Global Best Practice
    May, 2018
    - Nov, 2024
  • Microsoft Certified: Azure Security Engineer Associate
    Microsoft
    Mar, 2020
    - Nov, 2024
  • Microsoft Certified: Information Protection Administrator Associate
    Microsoft
    Feb, 2022
    - Nov, 2024
  • Microsoft Azure Infrastructure and Deployment
    Microsoft
    Apr, 2019
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Apr, 2019
    - Nov, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Jul, 2021
    - Nov, 2024
  • Microsoft 365 Certified: Teams Voice Engineer Expert
    Microsoft
    Jun, 2022
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate (Legacy)
    Microsoft
    Apr, 2019
    - Nov, 2024

Experience

  • Intellectual Property Office UK
    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Senior Engineer - End User Computing
      • May 2017 - Present

    • STEM Ambassador
      • Aug 2019 - Present

      stem.org.uk

  • Welsh Azure User Group
    • Wales, United Kingdom
    • Co-Founder
      • Apr 2020 - Present

  • Markes International
    • United Kingdom
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Head of IT
      • Jan 2014 - Apr 2017

      • Align IT services to industry standards and help to maintain quality standards• Responsible for engaging with 3rd party/suppliers to obtain best IT services and products• Provide technical advice to business continuity meetings• Oversee the development and maintenance of the IT strategic plan and cyber security policy• Plan, manage and evaluate the operations of IT systems• Ensure technology is accessible and equipped with current hardware and software• Review the adequacy and efficacy of IT resources in terms of equipment, infrastructure, security and service levels• Operate as the principal network engineer Show less

    • Principal IT Engineer
      • Apr 2013 - Apr 2017

      • Design and maintain corporate network (layout, resources, and policies)• Manage IT support operations for over 100 users in multiple locations, globally. • Responsible for overseeing all IT projects• Responsible for monitoring, managing all IT services, security, infrastructure and equipment• Propose IT Systems changes to senior management• Advice the business on technical issues

  • Atos
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Training and Knowledge Management
      • May 2012 - Apr 2013

      • Establish and maintain a web-based knowledge base and security procedures for the service desk• Training and maintaining the skills matrices of new Service Desk analysts• Liaising with the service desk management team in providing knowledge updates to all staff members

    • IT Analyst
      • Nov 2011 - May 2012

      • IT support for an ITIL-based client with over 6,000 users• Log, troubleshoot, resolve or escalate incidents and requests using Service Level Agreement Service Desk system• Assign incidents, problem records and impact issues to the resolving 3rd line departments

  • Teamwork Technology Services Limited
    • Wales, UK
    • IT Support Consultant
      • Apr 2008 - Oct 2008

Education

  • The University of South Wales
    MSc, Computer Systems Security
    2006 - 2007
  • The African Advanced Level Telecommunications Institute (AFRALTI)
    CCNA, Cisco Routing and Switching
    2004 - 2004
  • Africa Nazarene University
    BSc, Computer Science
    1997 - 2003

Community

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