George Tong

Senior Software Engineer at Glacier
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Location
San Francisco Bay Area

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Experience

    • Chile
    • Financial Services
    • Senior Software Engineer
      • Feb 2022 - Present

      San Francisco Bay Area

    • IT Services and IT Consulting
    • Tech Lead
      • Aug 2020 - Feb 2022

      Menlo Park, California, United States • Founded and led the Load and Fault Team, which was directly responsible for driving a 75% drop in load related incidents that affected customers between Q1 and Q2 of 2021, even while the company was seeing record levels of growth • Scaled and grew team to 9 high performing members and counting, with 100% retention through 3 manager transitions and 1 reorg • Deliberately fostered an open environment where engineers felt safe to contribute ideas, take ownership, and drive solutions •… Show more • Founded and led the Load and Fault Team, which was directly responsible for driving a 75% drop in load related incidents that affected customers between Q1 and Q2 of 2021, even while the company was seeing record levels of growth • Scaled and grew team to 9 high performing members and counting, with 100% retention through 3 manager transitions and 1 reorg • Deliberately fostered an open environment where engineers felt safe to contribute ideas, take ownership, and drive solutions • Formulated team vision, drove quarterly planning, half-yearly, and yearly project roadmaps, grew engineers, and more • Drove an integral multi quarter project that touched dozens of cross functional teams to significantly derisk a major gap in firm safety and reliability • Actively developed and maintained load testing framework that regularly drove 10's of millions of http requests per second everyday • Led initiative to relentlessly reduce test flakiness to establish customer trust and ease recurring on-call burden

    • Software Engineer
      • Aug 2019 - Feb 2022

      Menlo Park, California, United States • Automating data requests to save ops' and data scientists' valuable hours • Contributed and maintained systems to ensure GDPR compliance in our move to international

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Teaching Assistant
      • Aug 2017 - Jun 2019

      College Park, Maryland • Selected as one of six undergraduate teaching assistants based on academic performance • Hosted weekly office hours available to around 500 students, graded papers, and wrote exams

    • Iran
    • Internet
    • 1 - 100 Employee
    • Software Engineering Intern
      • May 2018 - Aug 2018

      San Francisco Bay Area • Developed and implemented an Impression Discounting System (using Python) for Lyft’s Referrals team to recommend contacts for users to refer based on historical data • Led migration of referral recommendation model execution system to new internal service • Created first end to end tests of referral system’s contact saving and recommendations

    • United States
    • Computer Games
    • 700 & Above Employee
    • Software Engineering Intern
      • May 2017 - Aug 2017

      San Francisco Bay Area • Interned on the Words with Friends Web Team • Developed a game from inception to workable prototype, implementing a turn-based system, online play, end of game reset state, and points tracking • Gained experience in quickly familiarizing and working with large code bases • Won 1st place at Zynga’s intern hackathon for developing a Facebook Instant Game

    • Co-Founder/President
      • Apr 2016 - Aug 2017

      College Park, Maryland • Founded Terrapin Freelancers (www.terrapinfreelancers.com), a University of Maryland freelance team focused on providing streamlined, quality solutions to a wide realm of technical issues • Negotiated custom sponsorship package with Bitcamp (UMCP’s student-run hackathon) Board of Directors in return for software development

    • United States
    • Armed Forces
    • 500 - 600 Employee
    • Software Engineering Intern
      • May 2016 - Jan 2017

      2800 Powder Mill Rd, Adelphi, MD 20783 • Full Stack development (Javascript, MongoDB, Node.js, Express.js, HTML5, CSS3, Pug, D3.js) of Web App that supported historical graphs and live streams of power data through websockets • Created TCP Server that collected and stored data from multiple concurrent power sensor nodes via sockets • Developed email notification system of 'bad' data, secure login, command interface to send commands to connected sensors, and online graph manipulation tools

Education

  • University of Maryland College Park
    Bachelor of Science (B.S.), Computer Engineering
    2015 - 2019
  • Richard Montgomery High School
    International Baccalaureate Diploma, 3.99
    2011 - 2015

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