Experience

Healey Colbon Ltd

• United Kingdom
• 1 - 100 Employee

• Front Office Clerk

  • Feb 2020 - Present

  • Operating advanced legal management software to manage firm's cases,contacts, calendar, documents, tasks, time tracking, billing, payments,accounting and others.• Typing, formatting, and editing routine memos, reports and labels• Utilising office appliances such as photocopier, printers etc. and computersfor word processing, spreadsheet creation etc.• Undertaking basic bookkeeping tasks and issue invoices, checks etc.• Assisting in office management and organization procedures• Maintaining files and record so they remain updated and easily accessible• Sorting and distributing incoming mail and prepare outgoing mail (lettersand packages)



London Luton Airport

• United Kingdom
• Airlines and Aviation
• 300 - 400 Employee

• Aviation Security Officer

  • Sep 2019 - Jan 2020

  • Operating high-tech security equipment such as X-Ray machines andbody scanners• Adhered to strict screening techniques and procedures while conductinghuman screenings• Conducting hand searches of cabin luggage and passengers as requiredat the central search security area• Checking staff ID cards and passenger boarding cards before enteringthe security area• Interacted with public to give directions, explain rules and regulations andrespond to inquiries• Greeting guests to ensure they receive the very best service• Resolving inquiries from passengers• Identified potential airport security concerns and completed more indepthchecks as part of investigation• Report suspicious activity, criminal behavior and security breaches• Attended daily briefings with supervisor to discuss issues with securityscreening processes.



Menzies Aviation

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Agent

  • Mar 2017 - Jun 2019

  • Operating advanced system called eRes which is a web-based reservationsystem to check in passengers, luggage, change details, board the planeand others• Operating computers and specialist equipment such as air-bridge, scannersand airline specific software• Providing high level of customer service to each person by engagingcustomer and using active listening and effective interpersonal skills• Producing work-related documentation when required• Tagging baggage and routed to appropriate location for loading andscreening• Complying with all UK/Ireland/EU legislation as well as airport authority andcarrier security requirements• Announcing flight status updated and information about gate changesover PA system