Experience

The 20 MSP - Your Managed IT Department

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director Service Operations – Central Texas

  • Sep 2022 - Present



Monroy IT Services

• IT Services and IT Consulting

• CEO

  • Sep 2004 - Sep 2022

  Managed IT ServicesWhen you need managed services in the greater San Antonio and Hill Country areas to maintain peak operation in the IT network of your small business, consider us here at Monroy IT Services. We’ll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Monroy IT Services’ managed services.When you sign up with our managed services, here are some of the substantial benefits:Tailored Packages – We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget.Predictable costs 24/7 – Monroy IT Services doesn’t charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.As CEO I am committed to high level quality of work and take pride in meeting the needs of our customers. Show less

• President

  • Sep 2004 - Dec 2007

  IT consulting and support for businesses IT Support Services Monroy Information Technology Services provides IT Support services including computer maintenance and repair, network support, and server support to businesses throughout the greater San Antonio, TX and Hill Country areas. IT Support can be provided either on an as-needed basis or on a monthly service plan for clients requiring the added infrastructure management and faster response times. Consulting Services Are you in need of a secure and reliable infrastructure? Then it may be time to sit down with a professional consultant that can help you find a solution that meets all of your technology needs. MITS will dedicate time to discuss your objectives, budget considerations, support options, and design a solution that will meet your needs now and well into the future. IT Project Services MITS can help with your one-time deployment, upgrade, or any other type of IT related project. MITS has worked on projects ranging from network infrastructure upgrades, operating system upgrades, workstation refresh or life cycle projects, and many more. Whether you need to supplement staff on an in-flight project, or you need someone for implementation, MITS can work with you to make turn your project into a reality. Show less



Dresser Flow Solutions

• Information Systems Support Technician

  • Sep 2003 - Aug 2004

  General end-user IT administration Compaq server systems administration: Active Directory, Veritas Backup Exec., Exchange Avaya telecommunications system administration Intuity voicemail system administration General end-user IT administration Compaq server systems administration: Active Directory, Veritas Backup Exec., Exchange Avaya telecommunications system administration Intuity voicemail system administration



Global Santa Fe

• Desktop Support Analyst

  • Oct 2001 - Nov 2002

  Windows 2000 - XP migration General desktop and laptop support on multiple Windows platforms Security administration Remote support and administration for offsite offices and users Windows 2000 - XP migration General desktop and laptop support on multiple Windows platforms Security administration Remote support and administration for offsite offices and users