Vice President, Business Travel

• 2019 - Present

Executive leader with ownership of the business unit strategy and responsible for the success of the sales, account management and service teams supporting all B2B customers. Accountable for Business Travel’s profitability, commercial management, revenue/pricing administration, and customer engagement.

Vice President, Global Client Solutions

• 2018 - 2019

Head of client relationship management, leading customer success, renewals, and service expansion/upsell. Responsible for the commercial strategy and revenue performance of all B2B domestic and multinational customers. Provided executive direction throughout the business acquisition and implementation/on-boarding process.

Sr. Director, Global Sales

• 2016 - 2018

Senior member of the global sales team, responsible for Business Travel customer acquisition. Led the commercial process with prospective domestic and multinational clients, surpassing sales quotas by focusing on value creation and return on investment selling into the C-level including finance, procurement, and human resources. Managed RFP/RFI processes and opportunity pipeline.

Sr. Director, Account Management

• 2013 - 2016

Head of the account management group, owning post-sales customer management including implementation on-boarding, renewals/retention, profitability and revenue growth of all B2B domestic and multinational accounts. Successfully delivered relationship management, custom solutions and business intelligence to achieve customer objectives while maintaining an outstanding 98% or greater annual retention rate.

Director, National Brand Sales - Cambria

• 2009 - 2013

Head of national sales, responsible for the Cambria hotels brand sales strategy, field sales results and national sales team. Directly managed franchise ownership relations and led unit-level revenue generation action planning to achieve double-digit market share growth (RevPAR Index) across the entire portfolio. Member of the Cambria brand team, guiding brand management, culture, brand initiatives and supporting new unit franchise development.

Field Manager, Cambria Sales

• 2008 - 2009

Provided field-based, direct sales and marketing support to multiple Cambria brand hotels driving RevPAR performance and exceeding sales goals selling to corporate accounts and group contracts.

Regional Sales Manager

• 2005 - 2008

Grew regional and national account business-to-business sales for a five state, 19-hotel territory in the Midwest. Coached property general managers, directors of sales and area sales managers to engage local sales opportunities. Designed and executed against targeted account actions plans for over 50 key national accounts, exceeding individual annual revenue goals for three years by 152%, 151%, and 104% respectively. Grew regional and national account business-to-business sales for a five state, 19-hotel territory in the Midwest. Coached property general managers, directors of sales and area sales managers to engage local sales opportunities. Designed and executed against targeted account actions plans for over 50 key national accounts, exceeding individual annual revenue goals for three years by 152%, 151%, and 104% respectively.

Director of Sales

• 2004 - 2005

Director, Group Sales

• 2000 - 2004