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Experience

    • Chief Executive Officer
      • 2022 - Present

      Yardley, PA

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Chief Customer Officer
      • Oct 2020 - Jan 2022

      Responsible for building a new team to ensure the success and partnership with our rapidly growing hospital and healthcare delivery organization customer base. I lead our account management, solutions architecture, professional services, customer success teams and drive product management and other corporate functions to better serve our complex customers

    • Chief Operating Officer
      • 2015 - Jan 2022

      Rockville, MD DrFirst is the leading provider of Medication Management products and services to the Healthcare Industry. I am responsible for the company's core business including Sales, Marketing, Customer support, Professional Services, and Operations. My primary charter is to enable the company to more effectively grow, better scale its operations, and enhance the customer experience while refining the company's business model.

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Chief Operating Officer
      • 2012 - 2015

      Rockville, MD Led the company through transition from critical new product launch challenges to Series B funding at sharply increased valuation. Worked to retain key early customers on new product, MoSo, (Over $6M TCV) while immediate product difficulties were addressed and longer term plan was put into place. Re-organized core executive team, bringing in new people and aligning others with their strengths. Grew recurring revenues from new product over 400% while increasing Professional Services revenues… Show more Led the company through transition from critical new product launch challenges to Series B funding at sharply increased valuation. Worked to retain key early customers on new product, MoSo, (Over $6M TCV) while immediate product difficulties were addressed and longer term plan was put into place. Re-organized core executive team, bringing in new people and aligning others with their strengths. Grew recurring revenues from new product over 400% while increasing Professional Services revenues 500% and new product bookings backlog over 300%. At the same time, grew the user base on the new SaaS platform over 23X (over 1.2M users) while increasing performance and improving response times; as a result of new users and customers, the platform experienced similar increases in overall daily activity and payments billing volume. Helped secure over $8M in new contracts. Motionsoft embarked on the creation of its MoSo product in 2010 after receiving an investment from Edison Partners, a leading venture capital firm. Prior to this, the company had two client/server product lines that formed the core of its business. I also managed the optimization of these product lines, increasing operational stability while growing margins and mapping out a transition plan for existing customers to the company's Moso platform. I joined Motionsoft as COO after serving two years as a member on its Board of Directors.

    • Member Board of Directors
      • 2010 - 2012

      Rockville, MD Joined the Board of Directors with close of Series A investment by Edison Partners at their invitation. Served on the Compensation and Audit Committees.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Strategic Advisor
      • 2009 - 2012

      Herndon, VA I have worked with this Leader in structured and semi-structured search and data analytics in a variety of capacities to help grow their business. I led the team that won a highly competitive RFP process for two of the company's largest customers in the last five years. The sales resulted in two, 1M+, multi-year, successful, client relationships.

    • Canada
    • Chemical Manufacturing
    • EVP, Sales & Marketing
      • 2009 - 2011

      Reston, VA Left the Board of Directors to enhance sales and marketing strategy and execution and drive the re-positioning of Presidium in Education Services Management serving the Higher Education and K12 market. Primary task was expansion of the company's sales & marketing capacity to meet its growth potential. This involves sales organization refinement, sales and marketing process re-design, policy & procedure implementation, territory/quota/compensation design, corporate positioning and… Show more Left the Board of Directors to enhance sales and marketing strategy and execution and drive the re-positioning of Presidium in Education Services Management serving the Higher Education and K12 market. Primary task was expansion of the company's sales & marketing capacity to meet its growth potential. This involves sales organization refinement, sales and marketing process re-design, policy & procedure implementation, territory/quota/compensation design, corporate positioning and strategy, product/service pricing and packaging. Led the charge in winning the largest Higher Ed sale through a convoluted RFP process that resulted in winning and fending off repeated protests until the sale was completed ($7M TCV). Led in the streamlining of the sales and marketing organization while growing revenues over 30%. Presidium was acquired by Blackboard, Inc. Show less

    • Information Technology & Services
    • 1 - 100 Employee
    • Member Board of Directors
      • 2008 - 2009

      Reston Virginia With close of Series A Venture Investment, I joined the Board of Directors at invitation of Edison Partners as a member of their Director's Network. In addition to general responsibilities, served as member of Compensation Committee. I contributed my knowledge and background in Higher Education Policy, Finance, and Financial Aid to help the company expand its offerings in the Financial Aid Services arena which opened up with the passage of the Higher Education Act reauthorization in… Show more With close of Series A Venture Investment, I joined the Board of Directors at invitation of Edison Partners as a member of their Director's Network. In addition to general responsibilities, served as member of Compensation Committee. I contributed my knowledge and background in Higher Education Policy, Finance, and Financial Aid to help the company expand its offerings in the Financial Aid Services arena which opened up with the passage of the Higher Education Act reauthorization in 2008. Show less

    • Financial Services
    • 1 - 100 Employee
    • Senior Vice President, Strategic Development & Government Relations
      • 2005 - 2008

      Sterling, VA Managed all of the company’s distribution partners including Lending Tree, BofA, NRA, and others. In first startup season, closed and managed key partner, BofA, and launched intensive Internet marking campaign including SEM/SEO within 45 days of contract execution. BofA generated major portion of Educap’s disbursements during inaugural season. Managed the company's activities and efforts in dealing with Congressional and media firestorm surrounding the student loan industry and passage… Show more Managed all of the company’s distribution partners including Lending Tree, BofA, NRA, and others. In first startup season, closed and managed key partner, BofA, and launched intensive Internet marking campaign including SEM/SEO within 45 days of contract execution. BofA generated major portion of Educap’s disbursements during inaugural season. Managed the company's activities and efforts in dealing with Congressional and media firestorm surrounding the student loan industry and passage of the Higher Education Act reauthorization. This included dealing directly with the Health, Education, Labor, and Pensions (HELP) and Finance Committees in the Senate among others. Additionally, represented company in dealing with various state and local regulators and negotiating appropriate resolutions to their challenges against the company's business. I have hard-won expertise in the intersection of Higher Ed finance, politics, policy, and markets. Show less

    • Strategic Development
      • 2003 - 2005

      Sold and developed several OLAP systems to the US National Security Establishment. Successfully deployed analytic systems that distilled open source intelligence for policy makers who are used to relying on confidential sources.

    • United States
    • IT Services and IT Consulting
    • President/CEO
      • 2001 - 2003

      Responsible for all aspects of company and product strategy, operations, and P&L for team of 100 people. Grew sales over 400% and continued development of next generation product. Increased license sales to market leadership position in dedicated hosting automation segment. Re-vamped product management process between US Headquarters and Russian R&D operation. Completed first release of next generation product that became a key component of Parallels revenue stream through acquisition of… Show more Responsible for all aspects of company and product strategy, operations, and P&L for team of 100 people. Grew sales over 400% and continued development of next generation product. Increased license sales to market leadership position in dedicated hosting automation segment. Re-vamped product management process between US Headquarters and Russian R&D operation. Completed first release of next generation product that became a key component of Parallels revenue stream through acquisition of Plesk. Show less

    • Bermuda
    • Financial Services
    • Executive Vice President, International and Strategic Development
      • 1999 - 2001

      Reston, VA Responsible for CyberCash’s International Operations, including joint ventures in Japan, Germany, Hong Kong and strategic relationship with Barclays Bank in the UK. Re-located to Hong Kong and made Chairman/CEO of Hong Kong Joint Venture (CyberCash Asia Pacific Limited). Led Hong Kong team of 15 to close major e-merchants and banks, including Apple Asia, HSBC, and others. Negotiated joint venture with Cheung Kong Holdings, the largest player in Hong Kong (Li Ka-shing… Show more Responsible for CyberCash’s International Operations, including joint ventures in Japan, Germany, Hong Kong and strategic relationship with Barclays Bank in the UK. Re-located to Hong Kong and made Chairman/CEO of Hong Kong Joint Venture (CyberCash Asia Pacific Limited). Led Hong Kong team of 15 to close major e-merchants and banks, including Apple Asia, HSBC, and others. Negotiated joint venture with Cheung Kong Holdings, the largest player in Hong Kong (Li Ka-shing family). Responsible for 170 person Research & Development, Product Management, and M&A organization that supplied products and technology through internal development, partnership, or acquisition. Negotiated, closed, and integrated the company's acquisition of Tellan Software. Negotiated and closed the company's investment in Commission Junction and integration of its offering with CyberCash's network of online merchants. Managed R&D teams in locations including Virginia, California, Poland, and 120-person team in Bangalore, India. Show less

    • United States
    • Staffing and Recruiting
    • EVP Sales and Marketing
      • 1995 - 1998

      Vienna, VA Joined this communications software provider and grew revenues while re-aligning personnel in the sales and marketing organization. Product managed and launched the company's new entry into mobile networking and collaboration. Helped close a 1M$+ OEM licensing arrangement that provided needed capital to further fuel the company's restructuring efforts. Positioned the company's product portfolio and resources for the changing communications software landscape. Company was acquired by… Show more Joined this communications software provider and grew revenues while re-aligning personnel in the sales and marketing organization. Product managed and launched the company's new entry into mobile networking and collaboration. Helped close a 1M$+ OEM licensing arrangement that provided needed capital to further fuel the company's restructuring efforts. Positioned the company's product portfolio and resources for the changing communications software landscape. Company was acquired by NetManage. Show less

    • Vice President
      • 1986 - 1991

      I joined this pioneer of CASE software as its 9th employee and first Product Manager in 1986 just after its initial round of funding. Was part of the team that sold and managed the company's first development partners to refine the product concept and ready it for launch. After the product's successful introduction, I moved into sales and grew the Eastern sales organization from a virtual standing start to a $25M run rate in 24 months while personally closing accounts worth over $4M in… Show more I joined this pioneer of CASE software as its 9th employee and first Product Manager in 1986 just after its initial round of funding. Was part of the team that sold and managed the company's first development partners to refine the product concept and ready it for launch. After the product's successful introduction, I moved into sales and grew the Eastern sales organization from a virtual standing start to a $25M run rate in 24 months while personally closing accounts worth over $4M in business. Involved in developing and managing the company's strategic partnership with IBM. Integral part of the team that helped Bachman grow 300% per year for three years after its product release and propelled it to an IPO. Show less

Education

  • Boston University - School of Management
    BS/BA, CS/MIS/International Management
    1978 - 1982

Community

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