George Batev
Manager, Marketing Operations & Programs at HollyFrontier- Claim this Profile
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Bio
Jennifer Lynn Ernst
I first met George Batev during our Network Migration project. He was assigned the role of Programme Manager across numerous lines of business, which included amongst others, networking, hosting, infrastructure and converged communications. During this time, George was found to be systematic, highly-skilled both technically and managerially, with a strong project management methodology. His input in planning sessions proved to be invaluable when on a number of occasions he raised critical concerns which had they not been addressed, would have severely hampered the outcome of the project. George played a pivotal role in the functioning of the team, always instilling within us, the need for communication and cohesion, This letter serves to confirm that I would strongly recommend him as an employee with any organisation.
Vivienne Knox
I have had the pleasure of working with George on two projects, Absa's DC implementation and Absa Towers West. George is a brilliant project manager and methodical in his approach. There is structure and nothing is overlooked. Both projects have been implemented within scope and on time. If timelines have been moved out it has been due to limitations beyond anyones control. I enjoy George as a person, although rather reserved he has a great personality and cheery outlook. George will do well wherever he goes because he does not limit himself. He'll always push himself that extra bit further.
Jennifer Lynn Ernst
I first met George Batev during our Network Migration project. He was assigned the role of Programme Manager across numerous lines of business, which included amongst others, networking, hosting, infrastructure and converged communications. During this time, George was found to be systematic, highly-skilled both technically and managerially, with a strong project management methodology. His input in planning sessions proved to be invaluable when on a number of occasions he raised critical concerns which had they not been addressed, would have severely hampered the outcome of the project. George played a pivotal role in the functioning of the team, always instilling within us, the need for communication and cohesion, This letter serves to confirm that I would strongly recommend him as an employee with any organisation.
Vivienne Knox
I have had the pleasure of working with George on two projects, Absa's DC implementation and Absa Towers West. George is a brilliant project manager and methodical in his approach. There is structure and nothing is overlooked. Both projects have been implemented within scope and on time. If timelines have been moved out it has been due to limitations beyond anyones control. I enjoy George as a person, although rather reserved he has a great personality and cheery outlook. George will do well wherever he goes because he does not limit himself. He'll always push himself that extra bit further.
Jennifer Lynn Ernst
I first met George Batev during our Network Migration project. He was assigned the role of Programme Manager across numerous lines of business, which included amongst others, networking, hosting, infrastructure and converged communications. During this time, George was found to be systematic, highly-skilled both technically and managerially, with a strong project management methodology. His input in planning sessions proved to be invaluable when on a number of occasions he raised critical concerns which had they not been addressed, would have severely hampered the outcome of the project. George played a pivotal role in the functioning of the team, always instilling within us, the need for communication and cohesion, This letter serves to confirm that I would strongly recommend him as an employee with any organisation.
Vivienne Knox
I have had the pleasure of working with George on two projects, Absa's DC implementation and Absa Towers West. George is a brilliant project manager and methodical in his approach. There is structure and nothing is overlooked. Both projects have been implemented within scope and on time. If timelines have been moved out it has been due to limitations beyond anyones control. I enjoy George as a person, although rather reserved he has a great personality and cheery outlook. George will do well wherever he goes because he does not limit himself. He'll always push himself that extra bit further.
Jennifer Lynn Ernst
I first met George Batev during our Network Migration project. He was assigned the role of Programme Manager across numerous lines of business, which included amongst others, networking, hosting, infrastructure and converged communications. During this time, George was found to be systematic, highly-skilled both technically and managerially, with a strong project management methodology. His input in planning sessions proved to be invaluable when on a number of occasions he raised critical concerns which had they not been addressed, would have severely hampered the outcome of the project. George played a pivotal role in the functioning of the team, always instilling within us, the need for communication and cohesion, This letter serves to confirm that I would strongly recommend him as an employee with any organisation.
Vivienne Knox
I have had the pleasure of working with George on two projects, Absa's DC implementation and Absa Towers West. George is a brilliant project manager and methodical in his approach. There is structure and nothing is overlooked. Both projects have been implemented within scope and on time. If timelines have been moved out it has been due to limitations beyond anyones control. I enjoy George as a person, although rather reserved he has a great personality and cheery outlook. George will do well wherever he goes because he does not limit himself. He'll always push himself that extra bit further.
Credentials
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The Fundamentals of Digital Marketing
GoogleMar, 2020- Oct, 2024 -
Certified SAFe® 4 Agilist
Scaled Agile, Inc.Jul, 2019- Oct, 2024 -
Effective Writing for Business Programme
THE LEARNING REVOLUTIONJun, 2008- Oct, 2024
Experience
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HollyFrontier
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United States
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Oil and Gas
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1 - 100 Employee
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Manager, Marketing Operations & Programs
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Jan 2022 - Present
Lead the project management of strategic marketing programs (in support of Segment growth) and related strategies to enable HollyFrontier Lubricants & Specialties to achieve business objectives. Lead a team responsible for supporting the Segment Management team in driving efficiencies, synergies and business growth across product categories and market segments. The role will oversee the execution of key marketing initiatives, and balancing responsibilities and priorities across the team of Marketing Operations Specialists to deliver the most value for our customers, distributors, associates and organization. Oversee marketing planning and budgeting, and will ensure related projects are completed on time and within budget. They also ensure all team members uphold the company's standards throughout each project's development and execution.Work closely with senior stakeholders to both 1) gain insight regarding which programs will deliver most value to the business and our customers, and 2) ensure on time / on budget project delivery. Focusing on driving growth for HollyFrontier’s Lubricants & Specialties and its related brands. This includes both direct and indirect sales channels and networks, including distributors, associates and brand partners.Work closely with the Global Marketing Director, Senior Sales Directors, Manager Segment Marketing, Marketing Communications Manager as well as senior leaders in R&D and GSC. All with the aim of delivering a seamless and integrated approach to Marketing and its impact on contributing towards our company EBITDA targets.
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Marketing Program Manager
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Mar 2021 - Jan 2022
Lead the project management of strategic marketing programs Oversee marketing planning and budgeting, and will ensure related projects are completed on time and within budget. Lead Planning and reporting of all strategic marketing programs within the Global Marketing TeamMeasure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)Collaborating with other marketing leaders to define, prioritize, and develop projects.Coordinate Priorities and relevant Qtrly reviewsPlanning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.Develop new and improving existing project management policies, processes and dashboard reporting within SalesForce.Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.Work with project leads to ensure accurate documentation of the project's creation, development, and execution as well as documenting the project's scope, budget, and justification.Develop and manage holistic measurement process to demonstrate the business value of marketing in alignment with overall business goals and objectivesCollaborate with agencies and other vendor partners to ensure deliverables are understood, milestones are agreed and timely project delivery.Financial, Performance and Budgeting ReportingOversee all marketing budgets, to include planning and expense stewardship. Lead monthly expense budgets reviews and analysisManage estimation process for provision of latest expense estimates to corporateProvide support for Marketing Agency Retainer Fees processingAnalyzing financial data, including project budgets, risks, and resource allocation.Providing financial reports and budget outlines to Executives
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Digital Programs Manager
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Mar 2020 - Mar 2021
I work closely with different teams and senior stakeholders to both 1) gain insight regarding which digital programs will deliver most value to the business and our customers, and 2) ensure on time / on budget digital project delivery.Digital programs will be focused on driving growth through HollyFrontier’s Lubricants & SpecialtyProducts Division and its related brands (Petro-Canada Lubricants, Sonneborn, Red Giant Oil,HollyFrontier Lubricants & Specialty Products). This includes both direct and indirect sales channels and networks, including distributors, associates and brand partners.Decision Making & Scope: Lead: management of digital strategy development, communications and related activities Lead: process for Marketing Automation & SalesForce Integration infringement resolution &renewals Lead: Digital spend and budgeting Lead: Third party agency partners for digital related projects Indirect / Advisory: Digital inputs on Sponsorship, Brand and Commercial projects Manage agency of record digital budget ($2m+) Influence into HFLSP LT through digital strategy alignment Provide digital expertise on all brand, category and sponsorship projects that are +$200K
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TELUS
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Canada
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Telecommunications
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700 & Above Employee
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Manager, Client Project Management
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Nov 2018 - Mar 2020
In this role I manage a team of approximately 30 project managers and coordinators, some of which are based remotely. I am consistently engaged in and responsible for:- Continual process improvement within the PMO- Ensuring governance measures are in place and are being adhered too.- Updating and creating new templates as necessary and providing training to the team.- Defining and managing performance metrics for the PMO.- Developing and implementing new reporting metrics to provide transparency into PMO performance using internal reporting tools- Oversee the delegation of projects to project managers and coordinators.- Leading and mentoring the team.- Facilitating problem solving on project escalations.- Regularly engaging with exec stakeholders to ensure open communication and alignment of PMO goals to those of the business.
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Snr. Client Project Manager
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Jul 2018 - Nov 2018
Responsible for managing complex solutions through the fulfillment process and negotiating delivery dates, aligning multiple orders and managing the process flow.Driving superior customer experience and growth of all our client's products and services by coordinating and managing the implementation of new complex projects while liaising between our client's defined departments (Purchasing, Logistics, Project Management, Service Fulfilment and Service Assurance), contractors, vendors and customers.Responsibilities:Coordinate and manage the fulfilment aspects of complex solutions over the entire implementation life-cycle (execute, control, and close) including maintaining the project/solution schedule.Engage and leverage partnerships with internal stakeholders and external partners to improve the overall customer experience.Work closely with the client and/or Client Project Managers to manage client expectations.Establish, through the fulfilment process, client satisfaction with focus on the end-to-end (E2E) customer experience that drives likelihood to recommend (L2R).Define solution and/or project scope, secure appropriate resources, and build schedule to ensure successful, timely delivery and completion of the solution and/or project.Consistently communicate project status to a variety of stakeholders including partners, cross-functional teams, senior leaders and clients.Ensure positive control of the solution and/or project: dealing with conflicting priorities, issues, risks, dependencies and change.Negotiate new due dates with internal departments as required.Offer the customer numerous mitigating options (and process) to meet client requirements.Review and approve quotes as required for labour costs.Work with client, sales, design and engineering to account for changesProduce project documentation as required.
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Dimension Data
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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PMO Manager
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Aug 2012 - Sep 2017
My job functions included:• Formalise the PMO upon joining in 2012, driving adherence to project methodology in line with company guidelines to ensure successful and consistent project delivery.• Define and manage performance metrics for the PMO.• Provide transparency into PMO performance using regular financial reporting and utlisation reports.• Lead and mentor the team.• Facilitate problem solving on project escalations.• Regularly engage with exec stakeholders to ensure open communication and alignment during project lifecycle.• Maintain relationships with 3rd party vendors and partners• Engage as project manager on projects that required senior leadership involvement, which in turn allowed me to retain my project management skills. Projects managed include, Cisco UC, UCCX, PCCE, Wireless, network upgrades and installations, Cisco Telepresence.
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Programme Manager
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Oct 2010 - Jun 2012
My job functions included:• Oversee the roll out of the various projects within the programme ensuring a common goal is reached.• Manage the Project Managers and hold them accountable to Dimension Data and the client expectations.• Track and report on key program metrics and details providing the visibility and transparency needed for proactive decision making by the Business Sponsor via aggregated information such as delivery timelines, budgets and key risks.• Take ownership of escalations and see them through to resolution.• Programmes managed include Cisco UC, Unity, Wireless, Network, Video Conferencing.
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Senior Project Manager
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Jan 2007 - Oct 2010
My job functions as Senior Project Manager included:• Define the project scope, by creating a PMP document.• Oversee projects rolling out. (manage initiation, planning, execution, closure)• Manage resources, schedules and costs• Manage client expectations through constant client communication to ensure alignment• Manage risks by assigning owners, run out dates and communicating consistently• Manage 3rd parties• Projects managed include Cisco UC, Unity, Wireless, Network, Video Conferencing.
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Artec Computer Systems
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Australia
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IT Services and IT Consulting
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Project Manager
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2004 - 2006
My job functions as Project Manager included:• Oversee Projects• Secondary function as Service Delivery Manager. Formalising this role resulted in a 300% increase in effectiveness in the first 1st month.• Manage budget, resources, risks • Maintain client relationships• Projects managed incl. Desktop rollouts and upgrades. Server hardware and software upgrades (primarily Microsoft), infrastructure upgrades My job functions as Project Manager included:• Oversee Projects• Secondary function as Service Delivery Manager. Formalising this role resulted in a 300% increase in effectiveness in the first 1st month.• Manage budget, resources, risks • Maintain client relationships• Projects managed incl. Desktop rollouts and upgrades. Server hardware and software upgrades (primarily Microsoft), infrastructure upgrades
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Quadritech
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Morocco
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Retail Office Equipment
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1 - 100 Employee
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Project Manager
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Apr 2000 - Feb 2004
My job functions as Project Manager included:• Oversee Projects• Manage budget, resources, risks • Maintain client relationshipsI had a number of small projects during my time with Quadritech. I managed server hardware and software upgrades, primarily Microsoft and often was involved setting up DR strategies with clients. We were retained by clients to advise on their IT needs and then manage the projects when they came to fruition. My job functions as Project Manager included:• Oversee Projects• Manage budget, resources, risks • Maintain client relationshipsI had a number of small projects during my time with Quadritech. I managed server hardware and software upgrades, primarily Microsoft and often was involved setting up DR strategies with clients. We were retained by clients to advise on their IT needs and then manage the projects when they came to fruition.
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Education
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1997 - 1999
University of West London
BBA, Business Administration and Management, General -
2004 - 2004
Damelin
Advanced Project Management Diploma (PMI accredited), Project Management -
1991 - 1993
Bryanston High School
High School, High School/Secondary Diplomas and Certificates
Community
