Experience

MitchDesigns

• Egypt
• Internet Publishing
• 1 - 100 Employee

• • Sep 2019 - Present

• • Dec 2016 - Aug 2019



Arabize

• Egypt
• Translation and Localization
• 1 - 100 Employee

• Project Manager

  • Sep 2015 - Nov 2016

   Responsible for project planning, scheduling, management, execution & delivery.  Prepare full quotations for clients.  Set and distribute project plan to all of the project team members.  Track costs against budget.  Create & review POs on a timely basis.  Track the progress of project.  Deliver completed project on time within budget and quality requirements.  Ensure completion of all administrative processes (invoicing, open/close jobs, backups, archiving).  Responsible for project planning, scheduling, management, execution & delivery.  Prepare full quotations for clients.  Set and distribute project plan to all of the project team members.  Track costs against budget.  Create & review POs on a timely basis.  Track the progress of project.  Deliver completed project on time within budget and quality requirements.  Ensure completion of all administrative processes (invoicing, open/close jobs, backups, archiving).



OTVentures

• Egypt
• Telecommunications
• 1 - 100 Employee

• Web Editor in MSN Arabia

  • Sep 2012 - Jun 2015

   Proof reading: provider’s Content, web site, articles & press releases.  Search for new content partners.  Assist Senior in organizational matters.  Monitor deadlines for Updates. • Revise, edit, and evaluate material submitted for publication. • Participate in Search Engine optimization. • Analyze the website’s statistics and prepare development plans. • Editing material for publication such as articles, reports, editorials, reviews. • Combines content with related photos. • Accuracy of update time for each website. • Following each Website’s content guidelines. • Managing the Quality of Content following the site Guidelines to maintain punctuality and accuracy of updates. Show less



TE data

• Egypt
• Technology, Information and Internet
• 700 & Above Employee

• Technical Support Specialist (Service Activation)

  • Mar 2011 - Apr 2012

   Ensure action notes are input onto database before call end.  Resolve customer complaints and problems, escalates issues to appropriate persons/teams whenever needed.  Follow standard processes and procedures.  Follow up and make scheduled call backs to customers where necessary.  Build a customer relationship, which adds value to the customer leading to a long term profitable relationship.  Stay current with system information, changes and updates. Show less