Experience

Navy Gateway Inns & Suites

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Supervisor

  • 2018 - Present

  Administration of housing facilities on base & American Naval Support Activity, Souda Bay • Ensuring that the unit is well-maintained by scheduling repairs and maintenance as needed • Coordinating with other departments such as human resources or marketing to streamline operations • Managing the daily operations of the property, including training, scheduling, and supervising staff members • Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hospitality policies or services provided • Completing all meeting room set-ups and clearing requests on schedule • Assigning rooms to guests based on availability or preferences as indicated in reservations • Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them • Ensuring that all guests are safe and secure during their stay, that comply with DoD and Navy standards • Excellent organizational skills, ability to manage multiple concurrent deadlines, attention to detail, ability to delegate tasks to manage workload effectively to achieve exceptional customer service and property management • IT literate, familiarised with the Microsoft office 365 Suite, and confident user of CNIC Navy Lodging Program, EPOS, SymPOS and SPSS Statistics. • Helpful customer service skills, a genuinely friendly attitude, and the ability to remain calm and collected when booking and hotel events become hectic.



NATO Missile Fire Installation (NAMFI)

• Assistant Supervisor

  • 2018 - 2019

  Assistant of Administration of housing facilities on the American cantonment • Overseeing the financial operations, such as revenue management and labour costs • Produce and maintain any relevant, required documentation in support of financial records while ensuring they are stored securely • Answering phone calls and managing correspondence, scheduling appointments, and coordinating communications between stakeholders • Liaise with third party contractors for any works • Managing transport for military groups from and to military cantonment • Always maintain an alert and vigilant approach, to ascertain any potential threats or changes within the work environment and take the appropriate steps to reduce disruption, loss or damage. • Handling incoming and outgoing mail and parcels, according to the unit’s policies and procedures.



Greek Army

• Greece
• Defense & Space
• 700 & Above Employee

• Administrative Clerk

  • 2016 - 2017

  Administration of housing facilities on the Greek cantonment. Administration of housing facilities on the Greek cantonment.


ANEK LINES S.A.
• Greece
• Maritime
• 1 - 100 Employee
• Booking Agent

  • 2014 - 2015