George Vanderkin
Bookkeeper and Accountant (not CPA) at Logic Staffing- Claim this Profile
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Topline Score
Bio
Jeff Ward
George worked for me in my organization only for three years directly but I knew of George's abilities from the previous department he worked in. George delivered on everything I asked of him and he really didn't need much coaching on my behalf. He was client focused and knew how to lead his staff in achieving our service goals. George's day wasn't bound by time but results. He comes with my reccomendation.
Jack Barnhill
I had the pleasure of working with George when we were both at Unisys. I was the program manager for a national hardware services contract and George was a local manager of service resources responsible for day-to-day delivery of service to clients. I communicated by email and phone with George often to discuss service delivery opportunities. He understood the situation and effort of the national accounts and supported our local customs very well. His overall outlook on delivering solutions to the customer was awesome. George was always good to work with as a team player. He was a very dedicated and hard working person who was committed to success and would work diligently to deliver outstanding results. He was one of the best when it came to calming an upset client and then coming up with a mutual resolution. He was able to manage multiple priorities and projects effectively and efficiently. If something unexpected occurred, George usually had a contingency plan ready to handle it. He is good with people and communicates in a direct but not overbearing manner. George was a pleasure to work with and would be an asset to any company. I recommend him without reservation.
Jeff Ward
George worked for me in my organization only for three years directly but I knew of George's abilities from the previous department he worked in. George delivered on everything I asked of him and he really didn't need much coaching on my behalf. He was client focused and knew how to lead his staff in achieving our service goals. George's day wasn't bound by time but results. He comes with my reccomendation.
Jack Barnhill
I had the pleasure of working with George when we were both at Unisys. I was the program manager for a national hardware services contract and George was a local manager of service resources responsible for day-to-day delivery of service to clients. I communicated by email and phone with George often to discuss service delivery opportunities. He understood the situation and effort of the national accounts and supported our local customs very well. His overall outlook on delivering solutions to the customer was awesome. George was always good to work with as a team player. He was a very dedicated and hard working person who was committed to success and would work diligently to deliver outstanding results. He was one of the best when it came to calming an upset client and then coming up with a mutual resolution. He was able to manage multiple priorities and projects effectively and efficiently. If something unexpected occurred, George usually had a contingency plan ready to handle it. He is good with people and communicates in a direct but not overbearing manner. George was a pleasure to work with and would be an asset to any company. I recommend him without reservation.
Jeff Ward
George worked for me in my organization only for three years directly but I knew of George's abilities from the previous department he worked in. George delivered on everything I asked of him and he really didn't need much coaching on my behalf. He was client focused and knew how to lead his staff in achieving our service goals. George's day wasn't bound by time but results. He comes with my reccomendation.
Jack Barnhill
I had the pleasure of working with George when we were both at Unisys. I was the program manager for a national hardware services contract and George was a local manager of service resources responsible for day-to-day delivery of service to clients. I communicated by email and phone with George often to discuss service delivery opportunities. He understood the situation and effort of the national accounts and supported our local customs very well. His overall outlook on delivering solutions to the customer was awesome. George was always good to work with as a team player. He was a very dedicated and hard working person who was committed to success and would work diligently to deliver outstanding results. He was one of the best when it came to calming an upset client and then coming up with a mutual resolution. He was able to manage multiple priorities and projects effectively and efficiently. If something unexpected occurred, George usually had a contingency plan ready to handle it. He is good with people and communicates in a direct but not overbearing manner. George was a pleasure to work with and would be an asset to any company. I recommend him without reservation.
Jeff Ward
George worked for me in my organization only for three years directly but I knew of George's abilities from the previous department he worked in. George delivered on everything I asked of him and he really didn't need much coaching on my behalf. He was client focused and knew how to lead his staff in achieving our service goals. George's day wasn't bound by time but results. He comes with my reccomendation.
Jack Barnhill
I had the pleasure of working with George when we were both at Unisys. I was the program manager for a national hardware services contract and George was a local manager of service resources responsible for day-to-day delivery of service to clients. I communicated by email and phone with George often to discuss service delivery opportunities. He understood the situation and effort of the national accounts and supported our local customs very well. His overall outlook on delivering solutions to the customer was awesome. George was always good to work with as a team player. He was a very dedicated and hard working person who was committed to success and would work diligently to deliver outstanding results. He was one of the best when it came to calming an upset client and then coming up with a mutual resolution. He was able to manage multiple priorities and projects effectively and efficiently. If something unexpected occurred, George usually had a contingency plan ready to handle it. He is good with people and communicates in a direct but not overbearing manner. George was a pleasure to work with and would be an asset to any company. I recommend him without reservation.
Experience
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Logic Staffing
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Bookkeeper and Accountant (not CPA)
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Mar 2009 - Present
Maintain the daily entries and manage the general ledger. Provide financial reports and make recommendations.
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IT Manager, Web Designer and Accountant
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Mar 2009 - Apr 2018
Assist in the pioneering of Logic Staffing. Create documents used for the day to day operation. Purchase, setup and maintain the computer systems, network, WiFi and phone systems. Design and maintain the website http://www.logicstaffingworld.com Maintain the general ledger and books. Create any documents needed for Logic Staffing. Research and answer any questions regarding IT, Web, and Accounting.
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Boeing
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United States
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Aviation & Aerospace
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700 & Above Employee
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Imaging Services Administrator
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Jul 2010 - Feb 2017
Review Imaging Services requests (ISR) for printers and scanners for Boeing employees across the United States. Research the ISR for validity based on Boeing’s Statement of Work. Approve or decline the ISR requests. Negotiate for redeploy devices across the United States. Submit for acquisitions of new devices based on my research. Task other departments for the creation of print queues and other items. Follow up with the customers until the devices have been configured, delivered and installed. Maintain a positive work relationship with everyone I communicate with. Show less
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Unisys
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Escalation Manager
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Apr 2008 - Dec 2008
Responsibilities included, but were not limited to the following: maintained regular communications with both internal repair technicians along with external customers; handled escalations across the United States which typically involved irate clients; ensured service levels exceeded standards through regular follow-up with internal staff and end users.Selected Highlight: Integral team member in the pioneering of the centralized escalation department
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Service Delivery Manager
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Jul 2006 - Apr 2008
Responsibilities included, but were not limited to the following: facilitated weekly client satisfaction meetings with the technicians, provided guidance on how to improve their service and reach their service score goals. Assigned calls to technicians in WA, OR, AZ and ID and followed up during the day making sure they met their Service Level Agreement (SLA). Coordinated and scheduled training for technicians to ensure proper training. Upon promotion, ensured a service delivery coordinator succession/backup plan was documented and the proper individuals were trained. Obtained and analyzed reports to ensure techs were completing the proper amount of closures per day as well as maintaining the proper stocking levels on parts. Followed up on the aged call monitoring reports ensuring all parts were accounted for. Looked for process improvements and implemented a process for resolve. Provided excellent support to the Unisys team which was documented by letters received throughout the years. Interviewing, hiring and performance evaluations. Used Click Schedule as well as SRMS for call tracking and tech assignment. Used Service Console for database of calls and some reports. Familiar with Remedy. Selected Highlight: Exceeded Service Level Agreement goals up to 7%. Show less
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Service Delivery Coordinator - Interim Client Service Manager
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Mar 2005 - Jul 2006
Responsibilities included, but were not limited to the following: Assigned daily calls to techs in WA, OR, AZ and ID using SRMS. Followed up during the day making sure they were meeting the Service Level Agreement (SLA). Assisted the Client Service Manager with maintaining the budget. Followed budget guidelines for projects, direct hire, temp to perm and temp contracts. Performed as the Client Service Manager in his absence. Managed Tier 1, 2 and Tier 3 technicians for 24x7 support. Interviewed, hired, trained and counseled Technicians; travelled to multiple states for new contract implementation and process improvement. Created share point documents for the techs, which improved and streamlined the Service Delivery Coordinators daily routine. Selected highlights: Due to excellent team selection and effective delivery of service, Microsoft increased their PC purchase from Dell, which resulted in corporate wide recognition of our team from Dell. Client Infrastructure Representative 4 - Backup Service Delivery Coordinator Show less
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Field Service Technician
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Jun 2002 - Mar 2005
and Project lead solving PC issues with software as well as break/fix down to piece level. Additional responsibilities included: replacement of routers, updated servers; replacement and/ or repair of printers, card readers and time card machines. Assisted peers on projects when needed.
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Service Delivery Coordinator
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Feb 2002 - Jun 2002
Responsibilities included, but were not limited to the following: assignment of tech to daily calls using SRMS, for onsite location at Boeing; communicated to technician's pertinent information needed to perform their job. Tracked the technician's progress throughout the day making sure they met their service level agreement. Escalated issues, provided tech support via phone, and gave direction to the techs regarding printer repair and parts needed for their calls.
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Group Lead and Field Technician
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Dec 2000 - Feb 2002
Had Top Secret clearance and worked onsite at Boeing Corporate Headquarters in the 2-25 building. I was responsible for the repair of desktop and laptop computers to include Apple desktops. I also repaired printers and plotters. I was the technician responsible for the repairs for the high level executives at Boeing.
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Field Technician
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Apr 2000 - Dec 2000
Repair of desktop and laptop computers as well as printers located onsite at Boeing in Seattle. Fix monitors, scanners and accessories as well. Repair of desktop and laptop computers as well as printers located onsite at Boeing in Seattle. Fix monitors, scanners and accessories as well.
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Field Technician
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Aug 1998 - Apr 2000
Repair of desktop and laptop computers and their accessories onsite at Boeing in the greater Seattle area. Repair of printers and plotters as well as scanners and monitors. Repair of desktop and laptop computers and their accessories onsite at Boeing in the greater Seattle area. Repair of printers and plotters as well as scanners and monitors.
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The System Works
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Information Technology & Services
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1 - 100 Employee
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Owner
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Mar 1993 - 2000
Help desk, training in the use of software. Software installs, removal of viruses. Build computers to specifications. Repair desktop computers. Setup networks. Provide onsite support for events. Help desk, training in the use of software. Software installs, removal of viruses. Build computers to specifications. Repair desktop computers. Setup networks. Provide onsite support for events.
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Education
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1977 - 1979
Othello High School
graduate, general
Community
