George Thomas

General Manager at Holiday Inn
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Languages
  • English -
  • Hindi -
  • Malayalam -

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Bio

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Credentials

  • IHG Certified General Manager
    IHG Hotels & Resorts
    Aug, 2021
    - Oct, 2024
  • Hospitality Manager: Leadership
    AHLEI - American Hotel & Lodging Educational Institute
    Jun, 2020
    - Oct, 2024
  • Supervisory Skill Builders
    AHLEI - American Hotel & Lodging Educational Institute
    Jun, 2020
    - Oct, 2024

Experience

    • United States
    • Hospitality
    • 100 - 200 Employee
    • General Manager
      • Jun 2020 - Present

    • Hospitality
    • 700 & Above Employee
    • General Manager
      • Dec 2019 - Mar 2020

    • United States
    • Hospitality
    • 700 & Above Employee
    • Assistant General Manager
      • Apr 2018 - Dec 2019

    • Switzerland
    • Airlines and Aviation
    • 700 & Above Employee
    • Food Production/Operations Management.
      • Sep 2014 - Mar 2018

  • Best Western
    • Dallas/Fort Worth Area, Texas, U.S.A
    • Assistant Manager
      • Jan 2009 - Sep 2014

    • Operations Manager
      • Jul 2004 - Sep 2007

      My responsibilities which includes helping General Manager in implementing and maintain the quality of all department standards and services. Oversee and lead all department operations. ensure outstanding Food and Beverage service and guest satisfaction. To ensure the all over heads costs are under control. Responsible for all Food and Beverage outlet operations . Restaurants, Banquets, Room Services and Bar operations. Monitoring team performance, hire and train new hires, Handling staff and customer complaints and solutions. Responsible for leading team of 250-300. Show less

    • Food and Beverage Manager
      • May 1999 - Dec 2001

      Managing Food and Beverage/ Banquet /Restaurant and Catering operations. Guest relations, Market sensibility, handling guest suggestions and complaints, Planning and organizing Banquet functions and event managements, hire and train new hires etc. Responsible for leading team of 100 -125 Managing Food and Beverage/ Banquet /Restaurant and Catering operations. Guest relations, Market sensibility, handling guest suggestions and complaints, Planning and organizing Banquet functions and event managements, hire and train new hires etc. Responsible for leading team of 100 -125

  • Holiday Inn 5*
    • Bombay,India
    • Management Training
      • May 1998 - May 1999

      Done Management Training with specialised in Food and Beverage service and operations. Done Management Training with specialised in Food and Beverage service and operations.

Education

  • Mahatma Gandhi University
    Bachelor's Degree, Business/Managerial Economics
    1991 - 1994
  • Academy for Management Studies
    Diploma, Hotel Management and Catering
    1994 - 1996
  • National Institute for Labour Education and Management
    Diploma, Personnel Management and Industrial Relation
    1996 - 1997

Community

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