George Thomas
General Manager at Holiday Inn- Claim this Profile
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English -
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Hindi -
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Malayalam -
Topline Score
Bio
Credentials
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IHG Certified General Manager
IHG Hotels & ResortsAug, 2021- Oct, 2024 -
Hospitality Manager: Leadership
AHLEI - American Hotel & Lodging Educational InstituteJun, 2020- Oct, 2024 -
Supervisory Skill Builders
AHLEI - American Hotel & Lodging Educational InstituteJun, 2020- Oct, 2024
Experience
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Holiday Inn
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United States
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Hospitality
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100 - 200 Employee
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General Manager
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Jun 2020 - Present
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Fairfield Inn & Suites by Marriott
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Hospitality
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700 & Above Employee
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General Manager
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Dec 2019 - Mar 2020
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Holiday Inn Express
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United States
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Hospitality
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700 & Above Employee
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Assistant General Manager
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Apr 2018 - Dec 2019
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Gate Gourmet
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Switzerland
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Airlines and Aviation
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700 & Above Employee
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Food Production/Operations Management.
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Sep 2014 - Mar 2018
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Best Western
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Dallas/Fort Worth Area, Texas, U.S.A
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Assistant Manager
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Jan 2009 - Sep 2014
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Hotel Quality Inn Presidency 4*(Choice Hotels)
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Cochin Area, India
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Operations Manager
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Jul 2004 - Sep 2007
My responsibilities which includes helping General Manager in implementing and maintain the quality of all department standards and services. Oversee and lead all department operations. ensure outstanding Food and Beverage service and guest satisfaction. To ensure the all over heads costs are under control. Responsible for all Food and Beverage outlet operations . Restaurants, Banquets, Room Services and Bar operations. Monitoring team performance, hire and train new hires, Handling staff and customer complaints and solutions. Responsible for leading team of 250-300. Show less
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Citizen Hotel 4* ,Bombay , India
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Bombay ,India
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Food and Beverage Manager
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May 1999 - Dec 2001
Managing Food and Beverage/ Banquet /Restaurant and Catering operations. Guest relations, Market sensibility, handling guest suggestions and complaints, Planning and organizing Banquet functions and event managements, hire and train new hires etc. Responsible for leading team of 100 -125 Managing Food and Beverage/ Banquet /Restaurant and Catering operations. Guest relations, Market sensibility, handling guest suggestions and complaints, Planning and organizing Banquet functions and event managements, hire and train new hires etc. Responsible for leading team of 100 -125
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Holiday Inn 5*
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Bombay,India
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Management Training
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May 1998 - May 1999
Done Management Training with specialised in Food and Beverage service and operations. Done Management Training with specialised in Food and Beverage service and operations.
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Education
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Mahatma Gandhi University
Bachelor's Degree, Business/Managerial Economics -
Academy for Management Studies
Diploma, Hotel Management and Catering -
National Institute for Labour Education and Management
Diploma, Personnel Management and Industrial Relation