Experience

Inland Star Distribution Centers, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service Manager

  • Jun 2022 - Present

  Oversee a team of 10 customer service reps. Interface with customer, create new customer accounts, create connections with customer and their rep. Coordinate hazmat pick ups and disposals. Manage all aspects of customer experience.

• Operations Manager

  • Oct 2019 - Jun 2022

  Oversee customer specific operations. Manage all aspects of the operation for SnackNation, customer interface, production planning, production, receiving.

• Customer Service Representative

  • Oct 2017 - Sep 2019

  Represented multi customers within Inland Star. Prepared orders for the warehouse to pick. Created receipt documents for warehouse. Troubleshoot all customers problems and requests. Strived to provide the best customer experience as possible.

• Warehouse Associate

  • Jul 2015 - Oct 2017

  Worked in warehouse, pulling orders, prepared for shipping. Loaded and unloaded trucks. Received and put away all inbounds. Inventory for all my accounts and neighboring accounts.