Experience

Xenia Hotel

• Philippines
• Hospitality
• 1 - 100 Employee

• Front Office Supervisor

  • Jun 2023 - Present

• Senior Front Office Associate

  • Jul 2022 - Present

• Front Office Associate

  • Jul 2017 - Present

  Job Description / Duties and Responsibilities:  Greet clients and set a positive office atmosphere Organize and maintain files and records; update when necessary Prepare arrival and departure list of guest. Prepare and support the team in clerical work. Upselling and upgrading guest room if necessary. Posting of charges, issues charge invoices, receipt. Operate office equipment, such as photocopier, printers etc. Answer the phone, take messages, and redirect calls to appropriate offices. Inventory the stock of office supplies and order what is needed Record minutes of meetings and dictations Monitor of cash flow, cash voucher, credit/debit card verification/authorization, send bill payment, GC payment. Coordinate with travel agency in regard of booking, and group booking. Show less



Angeles City National Trade School

• Administrative Assistant

  • Sep 2016 - May 2017

  Job Description / Duties and Responsibilities:  Provides support to administrator on various administrative/organizational matter.  Manage and controls confidential documents including Personnel Information (Employees 201 file) record-keeping.  Prepare pertinent document as requested by the employees.  Prepare and monitor track monthly attendance, under time and absences of the employees.  Assist in receiving employment application for verification, evaluation and appointment of newly hired employees.  Create applicants registration profile/track based on the submitted portfolio.  Serve as a liaison between department and agencies. Provides information and assistance.  Coordinate with the Administrator schedule of priorities, appointment and meeting and other related school activities/events Show less



Oasis Hotel

• Philippines
• Hospitality
• 1 - 100 Employee

• Guest Service Associate

  • Nov 2014 - Jun 2015

  FRONT OFFICE CLERK ×In-charge of the following task/transaction: °Cash count, Cashflow, Cash Voucher, Credit/Debit Card Authorization, Agoda/Expedia/Send Bill/ G C Payment. °Arrival and Departure list, Check In & Check Out, Registration process(I.d scanning) Issuing of room key cards. °Posting of charges/ Charge Invoice/ Run of Agoda/Expedia voucher. °Daily sales report and remittance, Endorsement, turnover °Telephone Operator, Reservation Inquiries & booking, Guest complaint & concern. °Upselling and Upgrading rooms. °Coordinating with tour and travel coordinator for group booking °Transportation and Massage booking OUTLET CASHIER ( Maranao Grill resto/ Business Center) ×In-charge of the following Task/Transaction: °Endorsment °Cash count, Cash flow, Cash fund °Input of items in POS, Issuing of receipt and Order slip °Daily sales report and remittance °Reservation for special occassion, Inquiries °Room charge , Cash , Credit card ,GC, Send bill payment. Show less


Sofitel Philippine Plaza Manila
• Philippines
• Hospitality
• 1 - 100 Employee
• Practicum Student

  • Jan 2014 - Apr 2014