George Riad

IT Technical Support Engineer at QCAA
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Contact Information
us****@****om
(386) 825-5501
Location
Doha, Qatar, QA
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency
Skills

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Bio

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Credentials

  • JavaScript Algorithms and Data Structures
    freeCodeCamp
    Aug, 2022
    - Nov, 2024
  • Front-end Web Developer
    Udacity
    Nov, 2021
    - Nov, 2024
  • Responsive Web Design
    freeCodeCamp
    Sep, 2021
    - Nov, 2024
  • Cisco Certified Network Associate
    Cisco
    Aug, 2008
    - Nov, 2024
  • Microsoft Certified IT Professional
    Microsoft
    Jun, 2010
    - Nov, 2024

Experience

  • QCAA
    • Airlines and Aviation
    • 100 - 200 Employee
    • IT Technical Support Engineer
      • Feb 2010 - Present

      - Oversee and maintain computer hardware and software systems. - Install and configure computer systems and applications within the company - Respond to customer inquiries and assist in troubleshooting and resolving challenges - Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved - Assist management in creating training materials pertaining to computer troubleshooting and usage - Act as the initial point of contact for all computer and system related concerns from clients or other employees - Actively update, maintain and monitor all aspects of computer networks Show less

Education

  • Modern Academy Maadi
    Bachelor's degree, Computer Science
    2003 - 2008
  • Egyptian Language School
    High school
    1989 - 2003
  • Udacity
    Nanodegree, Web development

Community

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