Experience

Online sales

• Greece
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2019 - Present

  Athens, Greece • Built rapport with customers through telephone service in various projects • Provided assistance to customers regarding hospital & clinic services across Greece • Provided assistance to customers regarding Hondos Center e-shop, Zenith, Nrg and Nova projects • Followed appropriate procedures ensuring accurate data entry • Worked with CRM tools to facilitate management and monitoring of service information • Maintained positive and professional… Show more • Built rapport with customers through telephone service in various projects • Provided assistance to customers regarding hospital & clinic services across Greece • Provided assistance to customers regarding Hondos Center e-shop, Zenith, Nrg and Nova projects • Followed appropriate procedures ensuring accurate data entry • Worked with CRM tools to facilitate management and monitoring of service information • Maintained positive and professional communications to resolve customer complaints Show less



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Retail Sales Associate

  • Sep 2013 - Jun 2016

  McArthurGlen Designer Outlet • Built relations with customers • Provided customer service, following RL guidelines, to satisfy customer needs • Planned, organized and replenished my area of responsibility throughout the day • Helped to reach KPI store objectives such as increase in sales volume



STOCHASIS Management Consultancy SA

• Greece
• Business Consulting and Services
• 1 - 100 Employee

• Market Researcher

  • Oct 2012 - Dec 2012

  Athens, Greece • Conducted primary/secondary market research on the cosmetics industry (Greece & Europe) • Gathered data about the types of cosmetics, the distribution channels and the market share of importing and exporting companies • Prepared report and presented findings to the CEO of the consulting company • Promoted and sold the report to Alpha Bank for research purposes



Greek Army

• Greece
• Defense & Space
• 700 & Above Employee

• Mandatory Army Service

  • Feb 2011 - Nov 2011

  Megara, Attiki Military service was offered through dealing with warehouse responsibilities and administrative matters to assist the function of the unit.



LAKELAND WILDLIFE OASIS LIMITED

• United Kingdom
• Recreational Facilities
• 1 - 100 Employee

• Market Researcher

  • Nov 2008 - Jul 2009

  Milnthorpe, UK • Conducted research to attract customers & enhance the zoo experience • Completed qualitative/quantitative research • Conducted interviews, participant observation & questionnaires, organized focus groups to explore participants’ perceptions • Prepared/presented report to the owner; discussed the findings implementation