Experience

N3 consulting

• Brazil
• Financial Services

• Owner

  • Nov 2009 - Present

  Management consulting for medium range small businesses. Accounting, business planning, payroll, Human Resources, cost management and tax return filing for both businesses and individuals. Management consulting for medium range small businesses. Accounting, business planning, payroll, Human Resources, cost management and tax return filing for both businesses and individuals.



H & R Block

• Information Technology & Services
• 1 - 100 Employee

• District Manager

  • Dec 1987 - Nov 2009

  Manager with 21 years experience, including 16 years with metropolitan locations, five years with franchise locations. Consistent performer in relation to personnel, organizational, and financial goals. Effectively built productive teams at every position held. Implemented teamwork approach to setting and attaining goals.Directed all aspects of personnel to run the district operations, including recruiting, training, retention and disciplinary functions. Involved in recruitment and development at the District Management level Familiar with Human Resource Federal and state requirements for record keeping and contract enforcement. Emphasis on training and developing current associates to take on more challenges and responsibility. Preserved the district team to a height of 87.5 % retention, Developed eighteen associates to advance higher into management, No personnel issues in HR audits.Current operational planning responsibilities range from weekly schedules to five year plans, to include training, expansion and budgetary concerns. Routinely exceed annual goals and Company standards in developing business areas. Competitive nature with respect to expanding our market share. Increased number of locations from 13 in 1994 to 26 currentlyRelocated 23 offices, including five in one year. Competitive response reduced JH offices from five in 1994 to three in 2004. Annually publish the Ohio Textbook for The H&R Block Income Tax Course.Consistently attaining desired annual budget results, to include increases in revenues and net profit while maintaining cost control measures. Used metrics to measure and improve margin. Tripled net profit from 1994 to 2004Attained 42.6% margin, Increased clients served in 18 of 21 years.



Sbarro Restaraunts

• India
• Consumer Services

• Store Manager

  • Jun 1987 - Nov 1987

  Directly responsible for the operation of a single location, ensuring an excellent guest experience. Duties included: Hiring, training, scheduling, motivating and discipline of the store associates, Quality control of the products we offered, supply and inventory. Insuring store cleanliness. Attracting guests through restaurant specials and promotions. Left for a better position with H&R Block Directly responsible for the operation of a single location, ensuring an excellent guest experience. Duties included: Hiring, training, scheduling, motivating and discipline of the store associates, Quality control of the products we offered, supply and inventory. Insuring store cleanliness. Attracting guests through restaurant specials and promotions. Left for a better position with H&R Block



McDonald's

• 1 - 100 Employee

• Shift Manager

  • Jan 1986 - May 1987

  Responsible for the operation of the restaurant for a given shift. Duties included; maintaining excellent guest experience, ensuring excellent food quality, supervising the associates on a particular shift, supply and inventory. Responsible for the operation of the restaurant for a given shift. Duties included; maintaining excellent guest experience, ensuring excellent food quality, supervising the associates on a particular shift, supply and inventory.