Experience

European Guarding & Security Services

• Qatar
• Security and Investigations
• 1 - 100 Employee

• Security Supervisor

  • Dec 2013 - Present



Alaziziyah boutique hotel

• Loss Prevention Officer

  • Oct 2018 - Oct 2020

  § Supervise the security officers and coordinate all security services for the hotel functions as needed and directed by the loss prevention Manager.§ Supervise the day-to-day operations of property systems, including the Access control system and CCTV.§ Ensure all team members are observing both department and company policies and procedures.§ Investigate and report on all incidents, within the hotel and liaised with relevant department managers.§ Conduct spot safety checks/ risk assessment on external contractors/ build Up/break down for the various exhibitions. § Assist in the condition of training where necessary and developed an advanced rapport with all team members, visitors and patrons.§ During hotel events I play the core role with liaison with the loss prevention Manager, Operations managers and liaising to the instructions of the event organizers. § Working in close relation with the MOI (police) to ensure the facility asset, guests and staff are safe during live exhibitions.



Sheraton Grand Doha Resort & Convention Hotel

• Qatar
• Hospitality
• 200 - 300 Employee

• Security Officer / Bouncer

  • Jan 2016 - Mar 2018

   Identified and challenged potentially unauthorized individuals to prevent access to restricted areas. Write detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences. Reported suspicious activities and persons to law enforcement Authorized entrance papers and granted or denied entrance to building. Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds. Conducted hourly patrols of key areas to spot and control security concerns. Acted as First Responder in emergency situations, applying CPR and First Aid training. Reviewed both security camera footage and live feeds to spot trespassers and criminal activity. Resolved complaints and issues involving both guests and employees. Greeted clients and guests professionally and courteously to cultivate and maintain a welcoming atmosphere.



Royal plaza

• Security Officer

  • Sep 2015 - Jan 2016

   Responsible for Malls daily supervision of access control system.o Training of internal staff, and external third Party contractors for security awareness.o Maintaining training competency-based assessments of the new joiners in security department and leading in training workshops for corporate security awareness inductions.o Coordinating with third party for interfacing with Malls operations in an Emergency.o Involved in supervision for the operations of the security subcontractor on a day-to-day basis.o Involved in Key Performance Indicators review for security Subcontractor.o Preparing/ updating security-training materials and responsible for employee safety during training, policy compliance, and supervision of crewmembers.o Responsible for all security training administrative functions.o Prepares time sheets and incident/ accident reports timely.o Involved in creation of security procedures and processes. Assesses and determining security staff training needs. Acts as a catalyst for change and improvement in performance/quality of security staff.o Monitors security staff performance.



Ezdan Hotels West Bay

• Qatar
• Hospitality
• 200 - 300 Employee

• Security Officer

  • Dec 2013 - Jan 2015

   Resolved complaints and issues involving both guests and employees. Greeted clients and guests professionally and courteously to cultivate and maintain a welcoming atmosphere. Reported suspicious activities and persons to the supervisor in charge. Authorized entrance papers and granted or denied entrance to building.  Resolved complaints and issues involving both guests and employees. Greeted clients and guests professionally and courteously to cultivate and maintain a welcoming atmosphere. Reported suspicious activities and persons to the supervisor in charge. Authorized entrance papers and granted or denied entrance to building.