Personal Trainer

• Feb 2016 - Present

Fitness Instructor

• Mar 2017 - Present

Teaching proper techniques in strength, mobility & flexibility Teaching proper techniques in strength, mobility & flexibility

Resident Manager

• Jan 2009 - Feb 2012

Lead concierge team for luxury apartment building. Spearheaded effective customer service programs which resulted in an above average ratings throughout my tenure. The contributions of the resident services team were instrumental in the Glenview House being named Connecticut’s Property of The Year for 2009. As a result of our team’s high-level of performance, The Glenview House received the prestigious National Paragon Award in 2010. After one year, I was promoted to Assistant Building Manager, responsible for overseeing the leasing and customer service departments.

Assistant Manager

• Mar 2008 - Jan 2009

Hired as an Assistant Community Manager contributing to the development, implementation and monitoring of pro-grams to maximize revenue, control expense, improve customer satisfaction, and manage on-site personnel. Called upon to manage the leasing process of Avalon Grove to contribute to Avalon Bay’s annual business goals. Success-fully managed sales and customer service teams improving leasing numbers and service issue completion by 45%. Hired as an Assistant Community Manager contributing to the development, implementation and monitoring of pro-grams to maximize revenue, control expense, improve customer satisfaction, and manage on-site personnel. Called upon to manage the leasing process of Avalon Grove to contribute to Avalon Bay’s annual business goals. Success-fully managed sales and customer service teams improving leasing numbers and service issue completion by 45%.

Guest Service Representative

• Jan 2004 - Feb 2008

Customer Service Representative, for the world's largest rental housing solutions company. Serviced the needs of over 350 apartments within a territory of 200 square miles. Responsible for scheduling utility installations, furniture delivery, apartment maintenance, troubleshooting cable and phone outages, contacting incoming guests to ensure arrival information was correct in order to guarantee a smooth experience. Continually maintained an above average customer satisfaction rating. Customer Service Representative, for the world's largest rental housing solutions company. Serviced the needs of over 350 apartments within a territory of 200 square miles. Responsible for scheduling utility installations, furniture delivery, apartment maintenance, troubleshooting cable and phone outages, contacting incoming guests to ensure arrival information was correct in order to guarantee a smooth experience. Continually maintained an above average customer satisfaction rating.

Art Director/Graphic Designer

• Nov 2000 - Oct 2003

Hired as a graphic designer and assistant to art director. Our team specialized in the creation of marketing pieces, which promoted and enhanced our company's image and services to prospective clients. Media such as sell sheets, newsletters, manuals, and web graphics were created for both our US and overseas locations. Promoted to Art Director after one year managing all levels of design, from concept to pre-press. Hired as a graphic designer and assistant to art director. Our team specialized in the creation of marketing pieces, which promoted and enhanced our company's image and services to prospective clients. Media such as sell sheets, newsletters, manuals, and web graphics were created for both our US and overseas locations. Promoted to Art Director after one year managing all levels of design, from concept to pre-press.

Production Specialist

• Jan 2000 - Oct 2000

Member of graphic design team in charge of print and web design. Headed project for the creation of various supermarket circulars. Responsible for maintenance and upkeep of Priceline intranet site. This site provided a company overview and access to graphic images used by retail supermarket chains across the country. Member of graphic design team in charge of print and web design. Headed project for the creation of various supermarket circulars. Responsible for maintenance and upkeep of Priceline intranet site. This site provided a company overview and access to graphic images used by retail supermarket chains across the country.

Supervisor/Production Artist

• Aug 1997 - Dec 1998

Production specialist responsible for creating PowerPoint presentations for high-level executives. Named production manager after 6 months and placed in charge of three graphic artists.Reviewed incoming assignments for a clientele of 2000 employees and allocated work to the most ideal candidate. Edited and gave final approval for all completed pieces. Production specialist responsible for creating PowerPoint presentations for high-level executives. Named production manager after 6 months and placed in charge of three graphic artists.Reviewed incoming assignments for a clientele of 2000 employees and allocated work to the most ideal candidate. Edited and gave final approval for all completed pieces.