Experience

MEXIA ISD
• United States
• Primary and Secondary Education
• 1 - 100 Employee
• Educator

  • Jul 2022 - Present

Groesbeck Isd
• United States
• Education Administration Programs
• 1 - 100 Employee
• Educator

  • Aug 2016 - May 2022


General Dynamics Information Technology

• IT Services and IT Consulting
• 700 & Above Employee

• Senior Site Manager

  • Jul 2013 - Apr 2016

  -Manage the daily operations of a 1100+ employee call center to ensure service level goals are met. -Representative for site in program and corporate conference calls -Coordinate and perform site sweeps in compliance with corporate and program guidelines - -Prepare, analyze and deliver program specific reports for various projects and tasks -Led center efforts to analyze, identify, and implement potential process improvements for the site -Provide managerial and operational support to supervisory and customer service staff -Review and analyze reports to improve operational outcomes and identify opportunities for improvement by implementing action plans to increase team and site program performance -Primary Operations contact for with Human Resource Support in interviewing and recruitment -Develop and present training for supervisors and managers on policy and procedural compliance with company culture -Solution oriented coaching provided to supervisors, managers and cross functional partners in meeting program and corporate goals Show less



Workforce Solutions

• United States
• Economic Programs
• 300 - 400 Employee

• Personnel Service Representative

  • Jan 2012 - Jul 2013

  -Complete intake, interviewing, assessment, eligibility verification, customer referral to support services -Provide employment services in job coaching, job search and orientation and in classroom instruction -Focus on providing services that aid customers in finding employment -Perform job retention duties and monitoring -Manage a caseload of resident customers by providing services in one or more of the following: TANF, FSE&T, WIA, TAA and the universal population with an outcome of obtaining employment Show less



COR Ministries

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Administrative/HR Manager

  • Sep 2008 - Oct 2011

  -Team building and recruitment in order to meet corporate employee capital needs -Responsible to prepare and acquire state incorporation, develop corporate books, state exemption status and federal exemption status -Primary lead in providing managerial and supervisory support to staff and departmental managers -Collaborate with local agencies to provide social service programs to indigent community -Developed and implemented departmental policies, goals, objectives, and procedures establishing corporate culture -Supervised over corporate budget control and requisition system Show less



Abundant Life Christian Center

• Religious Institutions
• 1 - 100 Employee

• Academic Administrator

  • Jun 2006 - Aug 2008

  -Developed Regionally Accredited Associates of Arts Degree Program in Bible Studies for ALCC in partnership with local community college -Provided management and leadership over the academic projects and technical solutions of a complex educational system maintaining regional accreditation standards -Managed and set short and long term goals for academic team to meet multiple project deadlines -Reviewed and audited faculty proficiency and qualifications to satisfy accreditation requirements -Providing oversight of the curriculum arrangement and forecasting of future curriculum modifications to meet accreditation and state standards for post-secondary educational institutions Show less