Experience

WKL ROOFING, LLC

• United States
• Construction
• 1 - 100 Employee

• Insurance Coordinator

  • Nov 2018 - Present

  -Responsible for maintaining customer service relationships -Coordinating the process of filing claims with the insurance companies -Supporting sales team from estimate phase to final inspection -Responsible for maintaining customer service relationships -Coordinating the process of filing claims with the insurance companies -Supporting sales team from estimate phase to final inspection



American Benefits

• United States
• Individual and Family Services

• Account Representative

  • Jul 2011 - Oct 2018

  Currently serving as an account representative with a primary focus on voluntary benefits on over 20 cases. Duties include: -Addressing daily client concerns -Acting as a primary liaison between the vendors, account managers, daily operations teams, both client facing and internal IT development. -Managing accounting and payments systems. - Reporting sales, call center and network analytics. -Auditing production files -Representing company offerings at benefit fairs



Viper Communications

• Advertising Services
• 1 - 100 Employee

• Sales Representative

  • Jan 2011 - Jul 2011

  Sales prospecting telecommunications systems, services and training seminars. Helped develop new business and maintain current relationships with vendors and purchasers. Managed warehouse and logistics operations. Experience with Sales Force EAS. Sales prospecting telecommunications systems, services and training seminars. Helped develop new business and maintain current relationships with vendors and purchasers. Managed warehouse and logistics operations. Experience with Sales Force EAS.



Roy Matthews Inc

• Sales Representative

  • Sep 2008 - Sep 2010

  • Responsible for managing two of the leading sales producing departments; visual electronics and appliances • Developed a comprehensive understanding of multiple, complex product lines • Continually cultivated new business within existing clients • Acknowledged for consistently achieving monthly and quarterly quotas • Fostered strong relationships with current and prospective clientele • Lead the development of advertising programs to increase sales during key quarters • Responsible for managing two of the leading sales producing departments; visual electronics and appliances • Developed a comprehensive understanding of multiple, complex product lines • Continually cultivated new business within existing clients • Acknowledged for consistently achieving monthly and quarterly quotas • Fostered strong relationships with current and prospective clientele • Lead the development of advertising programs to increase sales during key quarters



Benedict Advertising

• United States
• Advertising Services
• 1 - 100 Employee

• Account Coordinator

  • Oct 2007 - Sep 2008

  • Responsible for collating and managing sales data for thirteen of Subway’s key business markets • Contributed to the planning, development and execution of both traditional and interactive campaigns • Assisted in identifying new business opportunities and executing new business presentations materials • Coordinated media vendor proposals and contracts • Committed to quality client service with detailed follow up • Responsible for collating and managing sales data for thirteen of Subway’s key business markets • Contributed to the planning, development and execution of both traditional and interactive campaigns • Assisted in identifying new business opportunities and executing new business presentations materials • Coordinated media vendor proposals and contracts • Committed to quality client service with detailed follow up



Quinnipiac University

• United States
• Higher Education
• 700 & Above Employee

• Help Desk Analyst ~ Information Technology

  • Sep 2003 - May 2007

  • Provided assistance to both faculty and students with various computer problems both in person and over the phone • Troubleshoot PC based operating systems, which included fixing registry errors, updating drivers, correct networking issues, removing spyware and malware, etc • Installing hardware and software, reimaging classrooms • Provided ongoing training for new hires • Provided assistance to both faculty and students with various computer problems both in person and over the phone • Troubleshoot PC based operating systems, which included fixing registry errors, updating drivers, correct networking issues, removing spyware and malware, etc • Installing hardware and software, reimaging classrooms • Provided ongoing training for new hires