George Floros

Systems and Network Operator at LG CNS Greek Branch
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Contact Information
us****@****om
(386) 825-5501
Location
Athens, Attiki, Greece, GR
Languages
  • English Full professional proficiency

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Credentials

  • Microsoft Azure Administrator AZ - 104
    Hellenic American College
    Nov, 2020
    - Nov, 2024

Experience

  • LG CNS Greek Branch
    • Greece
    • Software Development
    • 1 - 100 Employee
    • Systems and Network Operator
      • Jan 2020 - Present

      ♦ Project: Automatic Fare-Collection Systems for all forms of public transportation in Athens (e-Ticketing). Job Duties at OASA e-Ticket Project are: 1. Network Monitoring tool with NMS-WhatsUp Gold (e.g. Traffic Analysis - Packet Loss, Event Log, Interface Utilization, etc). 2. Monitoring several infrastructure components healthiness like Wired Networks, Wi-Fi networks, Databases, Server resources, Security Dashboards etc. 3. Administration & Monitoring VM’s for OASA, STASY, OSY, TrainOSE (VMware vSphere (ESXi), IBM AIX, Windows System (such as Windows Server 2012 R2(WSUS)), CentOS Linux). 4. Investigating faults in the network. 5. Reporting network status to key stakeholders. 6. Review Applications healthiness like Daily tasks, Batch jobs, APIs, Transaction logs, Performance metrics etc. 7. Manage tickets in order to assure proper and timely resolution. 8. Backup tool IBM Spectrum Protect (Tivoli Storage Manager). 9. IBM Storwize V3700 Storage System. 10. Remote management tool IBM HMC (Hardware Management Console). 11. UPS management software PowerNETGuard. 12. JIRA Ticketing System. Show less

  • WIND Hellas
    • Greece
    • Telecommunications
    • 400 - 500 Employee
    • Network Engineer (2nd level)
      • Aug 2018 - Jan 2020

      Technical support to retail/business customers at: 1. Troubleshooting at voice services (POTS/VoIP), landline phones, local network and Internet. 2. Remote assistance installation/Management of equipment (VDSL/ADSL Modems/Routers). 3. Technical support of mails. 4. Technical support to IPTV Using Platforms-Programs-Applications: Oracle Siebel CRM. Remedy Wholesale CRM Wind Genius Passport Technical support to retail/business customers at: 1. Troubleshooting at voice services (POTS/VoIP), landline phones, local network and Internet. 2. Remote assistance installation/Management of equipment (VDSL/ADSL Modems/Routers). 3. Technical support of mails. 4. Technical support to IPTV Using Platforms-Programs-Applications: Oracle Siebel CRM. Remedy Wholesale CRM Wind Genius Passport

  • Cyta Hellas
    • Telecommunications
    • 1 - 100 Employee
    • Technical Support Representative.
      • Feb 2016 - Aug 2018

      Technical support to retail customers at: 1. Troubleshooting at voice services (VoIP), landline phones, local network and Internet. 2. Remote assistance installation/Management of equipment (VDSL/ADSL Modems/Routers). 3. Technical support of mails. 4. Technical support to IPTV (Cytavision). 5. Technical support for mobile network as MVNO through the 2G / 3G of Vodafone. Using Platforms-Programs-Applications: • Oracle Siebel CRM. • TCSP. • TR-69. • RayOm. • Aspect Tools. • Network Analyzer Tool. • Provisioning tool • Wholesale CRM - COSMOTE. Show less

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Technical Support Representative
      • Jun 2015 - Feb 2016

      1.Troubleshooting at voice services (POTS/VoIP), landline phones, local network and Internet. 2.Technical support of mails. 3.Technical support to IPTV Using Platforms-Programs-Applications: -Oracle Siebel CRM. -RTI -Wholesale CRM -Axiros 1.Troubleshooting at voice services (POTS/VoIP), landline phones, local network and Internet. 2.Technical support of mails. 3.Technical support to IPTV Using Platforms-Programs-Applications: -Oracle Siebel CRM. -RTI -Wholesale CRM -Axiros

  • Airport of Rhodes
    • Rhodes
    • Flight Controller Assistant
      • Sep 2014 - Jun 2015

      -Flights Manager in the control tower of Airport of Rhodes -Flights Manager in the control tower of Airport of Rhodes

  • OTE Group of Companies (HTO)
    • Greece
    • Telecommunications
    • 700 & Above Employee
    • System Operator
      • Nov 2012 - May 2013

      - OTE TV Platforms and Systems Operation -Check/Supervision of Satellite and IPTV Channels -Subscribers new services configuration (provision configuration) -Systematic check of EPG -Activation of Cinema on demand, VOD Channels - OTE TV Platforms and Systems Operation -Check/Supervision of Satellite and IPTV Channels -Subscribers new services configuration (provision configuration) -Systematic check of EPG -Activation of Cinema on demand, VOD Channels

Education

  • IT Technology and Telecommunications Department
    Higher Education Institute of Peloponnisos, Computer Systems Networking and Telecommunications
    2006 - 2013
  • Flight Controller Assistant
    Flights Manager, Flight Controller
    2013 - 2015

Community

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