Experience

Generation "O"

• United States
• Advertising Services
• 1 - 100 Employee

• Salesforce.com Administrator / Architect Consultant

  • Jan 2008 - Present

  Conducting global business requirements and business process reviews specializing in sales, marketing, quote management, customer support and data integrity. Recommending integration options as related to the CRM applications, system configuration, data migration and uploads, and interfacing/integrating SFDC application with legacy/external applications. Preparing technical documentation and analysis of materials to create business cases to get buy-in from stakeholders for customer’s initiatives. Creating roadmap and project plans and leading high and low level design projects of all complexities. Driving, developing and executing the technical deployment of Salesforce.com roadmap from inception to realization. Conducting design reviews and ensuring best practices, naming conventions, compliance, and configuration standards. Configuring Salesforce.com applications including page layouts, fields, tabs, security setup, user management, data analysis, reports and dashboards as well as defining data model, user interface customization, workflows and validations. Creating training materials for new and existing users, conducting training, and managing user adoption and re-engagement efforts. Formal training ADM-201 Administration Essentials & DEV-401 Building SaaS Apps with Force.com, ADM301 Advanced Administration and CON 201. Show less