Experience

Canon Solutions America Inc
• 1 - 100 Employee
• Field Service Technician

  • Jun 2022 - Present

Spectrum
• Italy
• Retail Apparel and Fashion
• 1 - 100 Employee
• Communnications Desk Specialist

  • Apr 2018 - Present


Missouri Baptist University

• United States
• Higher Education
• 300 - 400 Employee

• Lead for housekeeping

  • Jul 2017 - Apr 2018

  Lead housekeeper for evening shift at the college. Worked primarily with international student who were working part time. Responsible for both overseeing the work being done and assisting in the housekeeping responsibilities. Also performed light maintenance on all floor cleaning equipment. Lead housekeeper for evening shift at the college. Worked primarily with international student who were working part time. Responsible for both overseeing the work being done and assisting in the housekeeping responsibilities. Also performed light maintenance on all floor cleaning equipment.



U.S. Bank

• United States
• Legal Services
• 1 - 100 Employee

• Mortgage Customer Support, Supervisor for Mortgage Default QA, Morgage Default Training.

  • Jul 2010 - Jun 2017

  Various positions. Started in Customer Service for mortgage, Inbound Single Point of Contact for Mortgage Default under the MHA Act, Mortgage Default instructor, Mortgage Default QA supervisor. Various positions. Started in Customer Service for mortgage, Inbound Single Point of Contact for Mortgage Default under the MHA Act, Mortgage Default instructor, Mortgage Default QA supervisor.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Nov 2007 - Jul 2010

  Managed team members activities for the shift. Daily cash reconciliation and deposit to the bank. Participated in interviewing applicants and training new employees. Managed team members activities for the shift. Daily cash reconciliation and deposit to the bank. Participated in interviewing applicants and training new employees.



Cold Stone Creamery

• Restaurants
• 700 & Above Employee

• Manager

  • Mar 2005 - Oct 2007

  Manager for two franchise locations. Responsible for hiring, training, marketing, cash control and deposits, inventory, accounting, etc. for the two stores. Manager for two franchise locations. Responsible for hiring, training, marketing, cash control and deposits, inventory, accounting, etc. for the two stores.

• Barista, Shift Supervisor, Assistant Store Manager

  • Nov 2003 - Feb 2005

  Initial job was customer service and learning to make all the proper coffee drinks. As shift leader, responsible for running shift smoothly, inventory and ordering of product and supplies, cash management. As assistant store manager, more involved with creating schedules, profit and loss reports, interviewing and hiring personell. Initial job was customer service and learning to make all the proper coffee drinks. As shift leader, responsible for running shift smoothly, inventory and ordering of product and supplies, cash management. As assistant store manager, more involved with creating schedules, profit and loss reports, interviewing and hiring personell.



Oracle

• United States
• Warehousing
• 1 - 100 Employee

• Applications Instructor, Training Development Consultant

  • Nov 1996 - Mar 2003

  Oracle Applications Instructor for Order Entry and Inventory. Job transitioned to an Education and Training Consultant for our customers. Ninety percent travel for the whole period. Oracle Applications Instructor for Order Entry and Inventory. Job transitioned to an Education and Training Consultant for our customers. Ninety percent travel for the whole period.



Konica Minolta Business Solutions U.S.A., Inc.

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Human Resource Development Specialist

  • Jul 1984 - Nov 1996

  Multiple roles at Konica. Started as a Copier Technician for business equipment Technical Training Specialist Field Supervisor for Technicians Human Resource Development Specialist Multiple roles at Konica. Started as a Copier Technician for business equipment Technical Training Specialist Field Supervisor for Technicians Human Resource Development Specialist