Experience

ACI Learning

• Dallas/Fort Worth Area

• Career Training Manager

  • Aug 2014 - Present

  Working with clients to create customized training solutions. Working with clients to create customized training solutions.



BenefitMall

• HR/Training and Development

  • Mar 2013 - Oct 2013

  Wrote training scripts for online training modules, developed online courses including audio, demos and simulations with Adobe Captivate, developed and created instructor facilitators guides to deliver training in a classroom and online environment via adobe connect. Primary project worked on was Salesforce.com; creating training to increase adaptation and use of Salesforce.com for existing employees and new hires. Wrote training scripts for online training modules, developed online courses including audio, demos and simulations with Adobe Captivate, developed and created instructor facilitators guides to deliver training in a classroom and online environment via adobe connect. Primary project worked on was Salesforce.com; creating training to increase adaptation and use of Salesforce.com for existing employees and new hires.



New Horizons Computer Learning Centers

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Training Manager/Microsoft Certified Trainer

  • Jan 2012 - Feb 2013

  Listening to clients and creating customized training solutions solutions. Working with Multiple departments (training, facilities, IT, and operations) to manage a project from begi

• EC/ Microsoft certified Trainer

  • Jun 2002 - Jan 2012

  Microsoft Certified Trainer, teaching MS Server 2003, 2008, Exchange 2003/2007, SharePoint 2007/2010, WSS 3.0, and SMS. Planned, developed, and maintained the mentored learning program including the network infrastructure.