George Zervoudis
Information Technology Engineer at Cityblock Health- Claim this Profile
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Spanish Professional working proficiency
Topline Score
Bio
Doug Bell
George is someone that I met with to help him find a new position. Unfortunately, I was not able to help him find that next position. However, I challenged George to think about a few things regarding his career and how he was approaching his job search. George accepted the challenge and made a few changes to his approach and landed a new job very quickly on his own. George was professional, concise and I truly believe that his next company has landed a great employee and leader. Thanks for working with me George, proud of you!
Ali McLeod
I had the pleasure of working with George during our time at the Hudson's Bay Company Photo Studio in which he was working as a Digital Technician. George was an integral part of my team, overseeing several aspects of studio operations and equipment. George is a focused, driven and self starting individual. His problem solving skills and ability to work with little guidance is exemplary. He is logical and thoughtful in his approaches at all times. He keeps up to date with all the relevant technologies and applies his understanding in various ways to tackle issues and improve workflows. George has a strong voice and brings valuable discussions to the table. George would be an asset to any team.
Doug Bell
George is someone that I met with to help him find a new position. Unfortunately, I was not able to help him find that next position. However, I challenged George to think about a few things regarding his career and how he was approaching his job search. George accepted the challenge and made a few changes to his approach and landed a new job very quickly on his own. George was professional, concise and I truly believe that his next company has landed a great employee and leader. Thanks for working with me George, proud of you!
Ali McLeod
I had the pleasure of working with George during our time at the Hudson's Bay Company Photo Studio in which he was working as a Digital Technician. George was an integral part of my team, overseeing several aspects of studio operations and equipment. George is a focused, driven and self starting individual. His problem solving skills and ability to work with little guidance is exemplary. He is logical and thoughtful in his approaches at all times. He keeps up to date with all the relevant technologies and applies his understanding in various ways to tackle issues and improve workflows. George has a strong voice and brings valuable discussions to the table. George would be an asset to any team.
Doug Bell
George is someone that I met with to help him find a new position. Unfortunately, I was not able to help him find that next position. However, I challenged George to think about a few things regarding his career and how he was approaching his job search. George accepted the challenge and made a few changes to his approach and landed a new job very quickly on his own. George was professional, concise and I truly believe that his next company has landed a great employee and leader. Thanks for working with me George, proud of you!
Ali McLeod
I had the pleasure of working with George during our time at the Hudson's Bay Company Photo Studio in which he was working as a Digital Technician. George was an integral part of my team, overseeing several aspects of studio operations and equipment. George is a focused, driven and self starting individual. His problem solving skills and ability to work with little guidance is exemplary. He is logical and thoughtful in his approaches at all times. He keeps up to date with all the relevant technologies and applies his understanding in various ways to tackle issues and improve workflows. George has a strong voice and brings valuable discussions to the table. George would be an asset to any team.
Doug Bell
George is someone that I met with to help him find a new position. Unfortunately, I was not able to help him find that next position. However, I challenged George to think about a few things regarding his career and how he was approaching his job search. George accepted the challenge and made a few changes to his approach and landed a new job very quickly on his own. George was professional, concise and I truly believe that his next company has landed a great employee and leader. Thanks for working with me George, proud of you!
Ali McLeod
I had the pleasure of working with George during our time at the Hudson's Bay Company Photo Studio in which he was working as a Digital Technician. George was an integral part of my team, overseeing several aspects of studio operations and equipment. George is a focused, driven and self starting individual. His problem solving skills and ability to work with little guidance is exemplary. He is logical and thoughtful in his approaches at all times. He keeps up to date with all the relevant technologies and applies his understanding in various ways to tackle issues and improve workflows. George has a strong voice and brings valuable discussions to the table. George would be an asset to any team.
Credentials
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Jamf Certified Associate Exam - English
JamfOct, 2023- Nov, 2024 -
Cultivating a Growth Mindset
LinkedInAug, 2021- Nov, 2024 -
Leadership Mindsets
LinkedInAug, 2021- Nov, 2024
Experience
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Cityblock Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Information Technology Engineer
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Mar 2023 - Present
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Senior Information Technology Specialist
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Jul 2022 - Mar 2023
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IT Specialist
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Nov 2021 - Jul 2022
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Truist
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United States
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Financial Services
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700 & Above Employee
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Senior IT Network Support
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Sep 2019 - Nov 2021
Provide Support for over 30,000 users and 150 level 1 agents to assist in troubleshooting, resolving and escalating tickets. Responsible for Executive level escalations from leadership regarding matters of urgency and needing impeccable accuracy and efficiency. Maintain user accounts in Active Directory and Cyberark, mapping network drives and printers, push software to devices using System Center Configuration Manager (SCCM). Troubleshoot Thin Clients using Citrix Director or VMware vSphere, assist in firmware updates and configurations with Wyse Management Suite, or clearing out profile settings through Ivanti Appsense. Hard and softphone support using Cisco Unified Communications Manager and Cisco Unity Connection Administration. Navigating users through remote work complications: Issues with connecting to Cisco Anyconnect VPN or authentication in ZScaler, softphone support in Cisco Jabber, Cisco IP Communicator, Avaya, and Amazon Connect, difficulty with Citrix Receiver or Workspace when accessing VDIs. Representative for the service desk in bridge\war room meets regarding merger related, high priority issues, such as Outlook and Skype Exchange Migrations, Branch Conversions, Pilot Device Deployments. Create reporting in ServiceNow to track data\trends and use information to find weaknesses in our troubleshooting to implement guidance for faster delivery of support. Host weekly meetings to assess strengths and weaknesses and address them with Webex recorded trainings, documentation, and small group walkthrough sessions. Show less
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Freelance Digital Tech
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Dec 2016 - Sep 2019
Offered technical services and consulting for several studios and high end clients. File and data management of sensitive media. Ensured daily goals were achieved and deadlines were met within each clients production standards. Backup of files to several off-site locations using FTP and Cloud Services. Support of Mac and Windows based systems, as well as, iOS\Android tablets and mobile phones. Offered technical services and consulting for several studios and high end clients. File and data management of sensitive media. Ensured daily goals were achieved and deadlines were met within each clients production standards. Backup of files to several off-site locations using FTP and Cloud Services. Support of Mac and Windows based systems, as well as, iOS\Android tablets and mobile phones.
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Hudson's Bay Company
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United States
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Retail
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700 & Above Employee
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Digital Technician
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Feb 2014 - Dec 2016
Daily maintenance, assembly, upgrades and general troubleshooting of over 50 Mac and Windows workstations. Installing and updating Office and Adobe Suites. Ensured all workstations are backing up daily to server and secondary drives using Chronosync. Generated workflows to optimize end user tasks decreasing daily setup times over 30 minutes per station. Ran virtual machines to test operating system and software upgrades before deployment. Implemented and maintained hardware/software inventory management system. Provided technical support and training for staff in person, over the phone, and through online chat. Show less
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Education
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The Chubb Institute
Vocational\Technical, Computer Networking and Administration
Community
