Experience

Zambrero

• Restaurants
• 300 - 400 Employee

• Head of Restaurant Development

  • Dec 2021 - Present

  The position leads the Development Team to source unit growth, both franchise and corporate restaurant development. The position leads the Development Team to source unit growth, both franchise and corporate restaurant development.



Chatime Australia

• Australia
• Food and Beverage Services
• 400 - 500 Employee

• Head Of Operations - Goobne Korean Chicken

  • Mar 2021 - Nov 2021

  The Head of Operations is a key leadership position within the business.The role leads via operational best practices and develops the Restaurant Managers, employees and franchisees to meet the various business strategic objectives.This position is integral in developing processes and leading the respective teams to their full potential within the businesses operations guidelines. The Head of Operations is a key leadership position within the business.The role leads via operational best practices and develops the Restaurant Managers, employees and franchisees to meet the various business strategic objectives.This position is integral in developing processes and leading the respective teams to their full potential within the businesses operations guidelines.



Little Caesars Pizza

• Food & Beverages
• 700 & Above Employee

• Director Of Operations Australia

  • May 2019 - Dec 2019

  The purpose of the position was to provide leadership, coaching and direction, overseeing all areas of business performance being the primary decision maker for the network of stores. Charged with achieving and maintaining operational excellence and directly having a positive effect on sales and profitability The purpose of the position was to provide leadership, coaching and direction, overseeing all areas of business performance being the primary decision maker for the network of stores. Charged with achieving and maintaining operational excellence and directly having a positive effect on sales and profitability



Mars

• United States
• Manufacturing
• 700 & Above Employee

• Account Manager / National Field Manager

  • Jul 2016 - Oct 2018

  National Field Management (Independents);Translate strategy into action through KPI development, direction & coachingPerformance tracking and management Team engagement Dedicated and syndicated tactical resource managementDeveloping and implementing functional efficiency strategiesNational Key Account Management (Independents & Clearance);Developing and implementing sales growth strategies Customer relationship managementInternal and external stakeholder management at all seniority levels



Retail Food Group

• Australia
• Retail
• 200 - 300 Employee

• Business Development Manager

  • Oct 2012 - Mar 2016

  During my time in this role I was responsible for the following: - Team Leadership- Coaching Junior BDMs, store teams, franchisees- National Franchise Management- Store profitability (P&L)- Store operations and training- Special projects: Operations- New store development- Developing and executing business plans in conjuction with franchisees and corporate sites- Strategic planning for store sales growth- Weekly, Monthly and Quarterly sales reporting- Brand and product compliance - Inventory/sales forecasting- Quality, Service & Cleanliness Auditing- Cluster marketing activation- Corporate store management



Crust Gourmet Group

• Australia
• Food & Beverages
• 1 - 100 Employee

• Area Manager

  • Nov 2011 - Oct 2012

  During my time in this role I was responsible for the following: - Team Leadership- Coaching store teams and franchisees- Franchise Management (Vic/Tas)- Ensuring store profitability (P&L)- Store operations and training- New store development- Developing and executing business plans in conjuction with franchisees- Store sales growth (existing and new customers)- Weekly, Monthly and Quarterly sales reporting- Brand and product compliance - Inventory/sales forecasting- Quality, Service & Cleanliness Auditing- Store marketing plans and activation- Corporate store staffing and roster management

• Multi-Site Corporate Store Manager

  • Dec 2007 - Nov 2011

  Responsibilities included:- Team Leadership- Ensuring store profitability (sales growth, stock & labour controls)- Training incoming franchisees in store operations- Developing and executing local area marketing plans - Store sales growth (existing and new customers)- Weekly, Monthly and Quarterly sales reporting- Brand and product compliance - Food preparation- Customer service- Inventory control and ordering through weekly stocktake- Staffing (roster management, hiring, training)- Supplier payments - Staff payroll

• Store Manager

  • Apr 2006 - Dec 2007



Starcom

• United States
• Advertising Services
• 700 & Above Employee

• Media Planner and Buyer

  • Nov 2004 - Jan 2006