Experience

Maven Clinic

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Care Support Representative II at Maven Clinic

  • Jul 2021 - Present



Atrium Health Wake Forest Baptist

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Healthcare Management Intern

  • Aug 2019 - May 2020

  Winston-Salem, North Carolina, United States • Developed, facilitated, and evaluated the impact of educational trainings and workshops on child birthing, continuous support during childbirth, labor techniques, and breastfeeding. • Identified language, resource, and competency gaps to improve access, outcomes, and maternal-fetal health for Black women. • Cross functionally collaborated with hospitals, health centers, and WIC clinics to promote a continuum of care for patients and families. • Conducted qualitative research… Show more • Developed, facilitated, and evaluated the impact of educational trainings and workshops on child birthing, continuous support during childbirth, labor techniques, and breastfeeding. • Identified language, resource, and competency gaps to improve access, outcomes, and maternal-fetal health for Black women. • Cross functionally collaborated with hospitals, health centers, and WIC clinics to promote a continuum of care for patients and families. • Conducted qualitative research including focus groups, anonymous surveys, and observations to measure self reported outcomes of breastfeeding, childbirth experience, and postpartum needs against programmatic goals. • Presented findings to drive the development of a formal internal doula training program as a ministry. Show less



Winston-Salem State University

• Higher Education
• 700 & Above Employee

• Resident Advisor

  • Jul 2018 - Mar 2020

  Winston-Salem, North Carolina, United States • Developed and facilitated workshops, trainings, and tutoring sessions for up to 150 residents 3 times each semester focused on personal wellness, academic excellence, and inclusion. • Facilitated and moderated discussions surrounding anti-racism, implicit bias, and cultural competence to improve students’ comfort in discussing critical social matters. • Responsible for identifying and performing conflict resolution and mediation, act as a referral agent, implement policy, and act as a… Show more • Developed and facilitated workshops, trainings, and tutoring sessions for up to 150 residents 3 times each semester focused on personal wellness, academic excellence, and inclusion. • Facilitated and moderated discussions surrounding anti-racism, implicit bias, and cultural competence to improve students’ comfort in discussing critical social matters. • Responsible for identifying and performing conflict resolution and mediation, act as a referral agent, implement policy, and act as a crisis manager including campus on-call rotation for 3,000 students, providing support for undergraduate level staff and students in crisis. • Assessed student needs to advocate for and report on financial, material, and human resources necessary to support student development and retention. • Served as a conduct officer for students involved in University Housing policy violations, including rendering educational and corrective sanctions (including suspension from the University) for violations of University policies. • Initiated, established, and fostered teamwork with internal departments to inform and support practices as students proceed through campus systems such as enrollment, New Student Orientation, and the Study Abroad Programs. Show less



National Tutoring Association

• Education Administration Programs
• 1 - 100 Employee

• Certified Writing Consultant at Writing & Communication Center

  • Apr 2017 - Aug 2019

  Winston-Salem, North Carolina Area • Offered free writing, reading and other communication assistance to WSSU students, faculty and staff. • Critiqued students’ material with study skills on clarity, organization, punctuation, and grammar. • Helped consultees understand the writing process and a variety of rhetorical devices such as purpose, audience, organization, language, and conventions. • Established and maintained working relationships with all members of the academic community, including housekeeping and… Show more • Offered free writing, reading and other communication assistance to WSSU students, faculty and staff. • Critiqued students’ material with study skills on clarity, organization, punctuation, and grammar. • Helped consultees understand the writing process and a variety of rhetorical devices such as purpose, audience, organization, language, and conventions. • Established and maintained working relationships with all members of the academic community, including housekeeping and maintenance staff. Show less



Winston-Salem State University's Office of Science Initiatives (OSI)

• Biological Sciences Student Teacher's Assistant

  • Aug 2017 - May 2018

  Greensboro/Winston-Salem, North Carolina Area • Collaborated with professors to develop the syllabus, exams, and lessons for approximately 100 students across two sections of Undergraduate General Biology Courses. • Provided a variety of in personal, virtual, 1-1, and small group support to students including tutoring, office hours, and exam preparation to ensure understanding. • Cross-functionally collaborated with Financial Aid, Office of Student Affairs, and multicultural student organizations to provide support, championship… Show more • Collaborated with professors to develop the syllabus, exams, and lessons for approximately 100 students across two sections of Undergraduate General Biology Courses. • Provided a variety of in personal, virtual, 1-1, and small group support to students including tutoring, office hours, and exam preparation to ensure understanding. • Cross-functionally collaborated with Financial Aid, Office of Student Affairs, and multicultural student organizations to provide support, championship, and mentorship to diverse groups of students, faculty, and personnel. • Responsible for reviewing any theory relevant to the experiment to be performed, answering all questions students may have, and facilitating problem-solving skills and proper laboratory conduct and safety. Show less



Mayor's Youth Employment & Education Program

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Administrative Specialist I

  • Jun 2016 - Jul 2016

  Charlotte, North Carolina Area • Responsible for overseeing the day-to-day office operations including responding promptly to phone and e-mail inquiries, corresponding with vendors, and managing executive scheduling. • Developed and maintained effective systems for project documentation, calendar management, project tracking, and electronic information retrieval resulting in departmental savings of 21%. • Prepared memos, minutes, e-mail correspondence, and reports on behalf of the President. • Responsible for… Show more • Responsible for overseeing the day-to-day office operations including responding promptly to phone and e-mail inquiries, corresponding with vendors, and managing executive scheduling. • Developed and maintained effective systems for project documentation, calendar management, project tracking, and electronic information retrieval resulting in departmental savings of 21%. • Prepared memos, minutes, e-mail correspondence, and reports on behalf of the President. • Responsible for executive level preparation for virtual, telephone, and in person meetings including creating portfolios of relevant expense reports, previous correspondence, and memos of prior meetings. Show less