Experience

Sonic
• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee
• Field Service Technician

  • Apr 2018 - Present

Self-employed
• Real Estate
• 1 - 100 Employee
• Certified Registered Central Service Technician

  • Apr 2017 - Present


Skyline College

• United States
• Higher Education
• 300 - 400 Employee

• Sterile Processing Technician Clinical Internship (Student)

  • Aug 2016 - Sep 2016

  Determines correct method cleaning, pre-sterilizing and use appropriate method of removing gross contamination. Disassembles and reassemble equipment where internal parts maybe contaminated. Accounts for items that are cleaned and returned, maintains production records for decontamination area. Complies with safety practices and regulations, and wears required personal protective equipment to minimize exposure from blood borne pathogens and prevent cross contamination. Uses established procedures for soiled pickup and isolation precautionary measures. Operates and regularly monitors operation of steam sterilizers and with prescribed tests, verifies cycle printout conduct air leak tests, and prepares biological tests. Assists in tracking and receiving loaner's instruments. Ensures receiving document is properly filled out and is completed when returning equipment to vendor. Assemble and loads OR case carts filled with necessary instrument sets, custom packs, and all other items corresponding on the picklist including loaner instruments. Assembles specialty instruments/sets and loaner instruments/sets. Provides technical assistance and makes suggestions to surgical staff for additions or deletions of surgical equipment and supplies. Maintains levels of surgical instruments and consumable supplies required by surgical suites. Moves outdated materials from shelves, re-sterilizing or disposing as required. Compiles and documents sterilization records and test results of equipment. Initiates recall procedures as needed. Prepares full range of trays and sets used by wards and clinic areas of hospital, reassembles surgical instruments sets. Records appropriate information to meet quality assurance standards. Monitors daily operating room schedule to provide case carts according to schedule.



Daegis

• Technology, Information and Internet
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2009 - Jul 2013

  Maintained front office by screening and transferring calls to appropriate employees and departments, signing in visitors, sorting and distributing sensitive client media and mail. This was completed under strict ISO 27001 certification standards which demonstrated to law firms, corporations and government entities that Daegis placed paramount importance on keeping client information safe and secure. Assisted HR in payroll tasks, initiated and completed in-processing of all contract attorneys for document review projects for newly established document review department. Assisted Accounting and Finance Departments when reviewing new vendor contracts for services rendered. Prepared and submitted expense reports for entire executive staff. Arranged travel and hotel accommodations for executive staff and remote employees traveling to main office. Organized, planned and implemented employee and company functions such as holiday parties and events. Accomplishments: Initially hired as customer service representative and was promoted to administrative assistant within 6 months. Was a key player for successful office renovation when departments (Project Management, Human Resources & Finance, Media Receiving Department, Software Development) had to be relocated during construction of new offices in the suite. This was completed while making sure business operations were maintained. It was accomplished by working with department leaders and their staff, building leasing company, outside contractors and vendors by utilizing effective communication and planning techniques. Organized and managed logistics for Sales Department Retreat, the Leadership Forum and Project Manager Training Week. Worked for delivery personnel during their leave and sick days. Traveled to Los Angeles and back to the Bay area at a moment's notice to pick up client data to meet client deadlines and expectations.



Yamato Scientific America

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Technician

  • Aug 2006 - Aug 2007

  Provided customer service and technical support for laboratory equipment such as Vacuum Ovens and autoclaves Modified ovens to meet specific customer needs Took inventory of supplies and parts Packaged and sent supplies and parts to customers Provided customer service and technical support for laboratory equipment such as Vacuum Ovens and autoclaves Modified ovens to meet specific customer needs Took inventory of supplies and parts Packaged and sent supplies and parts to customers



Hill-Rom

• Field Service Representative

  • Aug 2006 - Mar 2007

  The Field Service Representative performs multiple functions related to product readiness for patient utilization on a wide range of Hill-Rom rental and customer owned products. Additionally, will provide 7/24 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. This position requires direct customer contact and will include frequent patient transfer. Performance of minor repairs and routine parts exchange will be expected. Engaged in field and warehouse activities such as bed decontamination and product cleaning. Assisted with equipment transfers to other service centers. Assisted in maintaining an accurate on site inventory. Followed Standard Operating Procedures (SOPs) and comply with the standards for Continuous Improvement. Delivered and removed products as well as completed functional checks. Coordinated parts ordering/shipping. Conducted technical in-service to customers. Used test equipment for products assigned. Used manufacturers’ service manuals and documentation to provide initial troubleshooting and/or minor repairs. Trained and able to perform minor repairs on products. These include (Pre-Installation and Preventive Maintenance, Routine Maintenance (RM’s), component replacement and minor cosmetic repairs.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Special Vehicle Maintenance

  • Aug 1998 - Jul 2003

  Maintained and repaired Airport Rescue Fire Fighting vehicles and their systems including water pumps. Decorations, Medals, Badges, Citations and Campaign Ribbons Awarded or Authorized: - Air Force Training Ribbon, Air Force Longevity Service Award, Air Force Outstanding Unit Award with 1 OLC, National Defense Service Medal, Air Force Overseas Long Tour Ribbon, Transportation Badge, Air Force Good Conduct Medal Character of Service: Honorable discharge Maintained and repaired Airport Rescue Fire Fighting vehicles and their systems including water pumps. Decorations, Medals, Badges, Citations and Campaign Ribbons Awarded or Authorized: - Air Force Training Ribbon, Air Force Longevity Service Award, Air Force Outstanding Unit Award with 1 OLC, National Defense Service Medal, Air Force Overseas Long Tour Ribbon, Transportation Badge, Air Force Good Conduct Medal Character of Service: Honorable discharge