Geoff Palmer
Senior Consultant at Retail Reply- Claim this Profile
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Bio
Merry Player
I worked with Geoff on a global information transformation programme at Achilles MI. He both supported and led in a highly professional business manner delivering solutions to our data architecture with aplomb. His solutions were delivered with full explanation of need and benefit. His personality shone through with courtesy and vigour, with both internal and external stakeholders. A thorough, professional Senior BA, and Information Architect, I recommend Geoff for any Senior position in any position where information and data analysis, security, integrity, and design is critical to corporate requirements, and ultimately, the bottom line.
Rhiarn Warner
Geoff is an incredibly professional individual who manages to align customer requirements and business requirements when determining a solution. This ability to understand all perspectives from both a helicopter and a detailed view is one of Geoff’s fundamental skills. Having been an internal customer of Geoff’s for many years, I would highly recommend him to any prospective employers.
Merry Player
I worked with Geoff on a global information transformation programme at Achilles MI. He both supported and led in a highly professional business manner delivering solutions to our data architecture with aplomb. His solutions were delivered with full explanation of need and benefit. His personality shone through with courtesy and vigour, with both internal and external stakeholders. A thorough, professional Senior BA, and Information Architect, I recommend Geoff for any Senior position in any position where information and data analysis, security, integrity, and design is critical to corporate requirements, and ultimately, the bottom line.
Rhiarn Warner
Geoff is an incredibly professional individual who manages to align customer requirements and business requirements when determining a solution. This ability to understand all perspectives from both a helicopter and a detailed view is one of Geoff’s fundamental skills. Having been an internal customer of Geoff’s for many years, I would highly recommend him to any prospective employers.
Merry Player
I worked with Geoff on a global information transformation programme at Achilles MI. He both supported and led in a highly professional business manner delivering solutions to our data architecture with aplomb. His solutions were delivered with full explanation of need and benefit. His personality shone through with courtesy and vigour, with both internal and external stakeholders. A thorough, professional Senior BA, and Information Architect, I recommend Geoff for any Senior position in any position where information and data analysis, security, integrity, and design is critical to corporate requirements, and ultimately, the bottom line.
Rhiarn Warner
Geoff is an incredibly professional individual who manages to align customer requirements and business requirements when determining a solution. This ability to understand all perspectives from both a helicopter and a detailed view is one of Geoff’s fundamental skills. Having been an internal customer of Geoff’s for many years, I would highly recommend him to any prospective employers.
Merry Player
I worked with Geoff on a global information transformation programme at Achilles MI. He both supported and led in a highly professional business manner delivering solutions to our data architecture with aplomb. His solutions were delivered with full explanation of need and benefit. His personality shone through with courtesy and vigour, with both internal and external stakeholders. A thorough, professional Senior BA, and Information Architect, I recommend Geoff for any Senior position in any position where information and data analysis, security, integrity, and design is critical to corporate requirements, and ultimately, the bottom line.
Rhiarn Warner
Geoff is an incredibly professional individual who manages to align customer requirements and business requirements when determining a solution. This ability to understand all perspectives from both a helicopter and a detailed view is one of Geoff’s fundamental skills. Having been an internal customer of Geoff’s for many years, I would highly recommend him to any prospective employers.
Credentials
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TOGAF 9
The Open GroupMay, 2015- Nov, 2024
Experience
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Retail Reply
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United Kingdom
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IT Services and IT Consulting
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100 - 200 Employee
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Senior Consultant
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Sep 2021 - Present
Adding business, data and process architecture with strategic thinking to the already hugely-impressive calibre of Retail Reply's consultants, working to deliver high-value digital transformation to household names in the UK retail sector. Adding business, data and process architecture with strategic thinking to the already hugely-impressive calibre of Retail Reply's consultants, working to deliver high-value digital transformation to household names in the UK retail sector.
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N/a
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Oxford, England, United Kingdom
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On sabbatical
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Jul 2021 - Aug 2021
Taking some time out after a challenging Pandemic. Taking some time out after a challenging Pandemic.
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Oxford University Press
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United Kingdom
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Book and Periodical Publishing
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700 & Above Employee
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Business Solutions Architect
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May 2018 - Jun 2021
Working within the Education Division to provide strategic, business and architectural input to divisional technical colleagues. Transferred to the new centralised IT service as a Solution Architect, specialising in data, process, CRM, web, and digital transformation. Working within the Education Division to provide strategic, business and architectural input to divisional technical colleagues. Transferred to the new centralised IT service as a Solution Architect, specialising in data, process, CRM, web, and digital transformation.
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Oxford University Press
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United Kingdom
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Book and Periodical Publishing
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700 & Above Employee
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Principal Business Analyst (contract) at Oxford University Press
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Jan 2017 - Jan 2018
Supporting the specification, transition and change management for OUP's exciting and wide-ranging transformation programme. Data and process modelling, workshops/requirements gathering, financial/strategic business cases, business solutions architecture, supporting Agile (SAFe) adoption, coaching/mentoring.
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Enterprise Business Solutions Architect (contract)
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Jul 2016 - Jan 2017
Oxford University Press (OUP) is a department of the University of Oxford, which furthers the University’s objective of excellence in research, scholarship, and education worldwide. Joining as an Enterprise Business Solutions Architect within the Global Academic division of OUP, which publishes a prestigious and award-winning range of digital products, to - Act as a solutions authority supporting the huge Business Transformation Programme ;- Lead design work spanning numerous applications and technologies; and- Own and evolve Global Academic’s systems architecture and technology solution standards.
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Director & Consultant
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Jan 1991 - Mar 2017
A Business Communications Consultancy with a diverse range of clients including Microsoft, GlaxoSmithKline, Nirex, AXA, BHS and more. Full-time Business Analysis/Architecture, Creative Solutions Design and Consultancy service since 2002. A Business Communications Consultancy with a diverse range of clients including Microsoft, GlaxoSmithKline, Nirex, AXA, BHS and more. Full-time Business Analysis/Architecture, Creative Solutions Design and Consultancy service since 2002.
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AppLearn Ltd.
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Manchester, United Kingdom
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Principal Information Architect/Senior Business Analyst (contract)
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Jun 2016 - Jun 2016
Following a huge increase in customer demand, a time-boxed one-month contract to accelerate the evolution and specification of AppLearn’s innovative SaaS platform, ADOPT: an intelligent solution that understands supported SaaS systems such as Workday, SalesForce.com, SAP SuccessFactors and more. It provides just-in-time, on-demand broadcast-quality video/graphical/interactive training content supported by advanced analytics, to dramatically increase adoption and resulting ROI from the implementation of such systems. And always a privilege and pleasure to work again with the exceptionally talented Mr Bob Nicklin, their Chief Technology Officer.
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Achilles Information Ltd
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United Kingdom
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Transportation, Logistics and Storage
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300 - 400 Employee
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Principal Information Architect
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Aug 2009 - Apr 2016
Deliver and maintain a new business-centric Information Architecture backed by a Global Enterprise Master Data Model to support and accelerate the Group's growing portfolio of information products. Introduction of enterprise-class concepts in support of the Group's major business transformation programme. Lead Business/Solutions Architect for the new global, 24/7 platform, and support of multiple legacy systems migration to that platform . Establishment of the Information Architecture and Data Science Service with a growing team of specialists, supporting the definitive data definition, capture, categorisation and exploitation opportunities that are emerging.
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Volkswagen Group
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Germany
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Motor Vehicle Manufacturing
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700 & Above Employee
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Senior Business Analyst/Consultant
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Jul 2006 - Jun 2009
My most challenging and exhilarating contract to date! Senior BA and Change Management Consultant on 17 projects including Business Intelligence, Warranty Reporting, Fleet targets and Forecasts, Supply Chain Re-engineering, Customer Relationship Management migration. Interim Project management including Offshore teams. Enterprise Data Modelling and data exploitation/mining. My most challenging and exhilarating contract to date! Senior BA and Change Management Consultant on 17 projects including Business Intelligence, Warranty Reporting, Fleet targets and Forecasts, Supply Chain Re-engineering, Customer Relationship Management migration. Interim Project management including Offshore teams. Enterprise Data Modelling and data exploitation/mining.
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Marks and Spencer
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United Kingdom
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Retail
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700 & Above Employee
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Senior Business Analyst/Consultant
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Oct 2005 - Jun 2006
Senior BA and Change Management Consultant over three projects: 1) Analysed and designed Corporate Customer Telephony Strategy (now adopted); 2) Analysed and documented Stores telephony landscape; 3) Analysed and designed Communications Lines Rationalisation, saving over £250K on expected project costs by devising a simple, low-cost business process re-engineering solution. Senior BA and Change Management Consultant over three projects: 1) Analysed and designed Corporate Customer Telephony Strategy (now adopted); 2) Analysed and documented Stores telephony landscape; 3) Analysed and designed Communications Lines Rationalisation, saving over £250K on expected project costs by devising a simple, low-cost business process re-engineering solution.
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OAG
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United Kingdom
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Airlines and Aviation
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100 - 200 Employee
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Business Analyst/Consultant
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Feb 2005 - Sep 2005
Part of a large team including offshore development, migrating the functionality of OAG’s class-leading flight data aggregation and timetable production services off a mainframe and on to an IBM Java/Websphere/DB2 (BPEL4WS) platform Part of a large team including offshore development, migrating the functionality of OAG’s class-leading flight data aggregation and timetable production services off a mainframe and on to an IBM Java/Websphere/DB2 (BPEL4WS) platform
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AstraZeneca
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United Kingdom
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Pharmaceutical Manufacturing
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700 & Above Employee
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Business Analyst/Consultant
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Mar 2004 - Jan 2005
Analysis and design of extensions to end-to-end campaign planning, e-marketing and e-CRM solutions, combining third party solutions with in-house development using Microsoft .Net technology. Includes sophisticated planning, reporting, ROI analysis, content management facilities and best-of-breed in-line editing for non-technical content and environment maintenance in a demanding and complex regulatory environment. Analysis and design of extensions to end-to-end campaign planning, e-marketing and e-CRM solutions, combining third party solutions with in-house development using Microsoft .Net technology. Includes sophisticated planning, reporting, ROI analysis, content management facilities and best-of-breed in-line editing for non-technical content and environment maintenance in a demanding and complex regulatory environment.
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Avon
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United Kingdom
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Personal Care Product Manufacturing
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700 & Above Employee
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Business Analyst/Consultant
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Apr 2002 - Mar 2004
Analysis and design of a BPR e-procurement solution designed to provide visibility of Avon’s future demands for their suppliers’ products via a web services enabled portal on a legacy systems/data warehouse (Operational Data Store) foundation. Primarily driven by suppliers, it delivers real-time transactions, knowledge transfer, and planning facilities. Through shared visibility, allows Avon to reduce inventory and lead times, and suppliers to propose more efficient supply options and to plan their production much more effectively.
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Education
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University of Roehampton
BA(Hons), English & Sociology