Experience

The Petting Zoo

• United States
• Wholesale
• 1 - 100 Employee

• Vice President of Operations

  • May 2018 - Present

  Designer, Manufacturer, Importer & Wholesale Distribution of Stuffed Animal Plush Toys throughout the US, Canada, CaribbeanAreas of Responsibility: - Distribution- IT- Finance



Product Development Corporation

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director of Operations - Mid-Atlantic

  • Apr 2001 - Apr 2018

  National Distribution agents for Verizon, AT&T, now consolidated to DexYPControl decentralized Delivery & Logistics Operations for 100+ cities in the Mid-AtlanticRegion with staff of up to 25 employees plus delivery hires of 500+ annually.Accomplishments include many operational improvements; created and implemented action plan on detailed cost driver analysis and ratio comparisons resulting in staff cost reductions of 25%+. Grew my Region's Operating Income dollars from break even up to 7 figures, developed and implemented operational cost control standards, right-sized operations to accommodate variable sales levels, created and initiated bonus incentive programs for staff and the delivery team, which were aligned with our customer’s needs and internal corporate goals. Selected as Operation’s lead advisor to IT for software design projects, including IVR calling delivery confirmation, re-design of web-based delivery software, trained field operations on its use, and member of the Distributor Pricing Model development team. Other responsibilities, effective interdepartmental communications, planned, developed and instituted our web based recruitment efforts for field delivery staff, designed and produced the recruiting website and its SEO elements, and maintained solid customer/client relationships.



Rainbow Distributors

• Purchasing Mgr / Distribution Logistics

  • 1996 - 2001

  Distributor to the Grocery trade Baltimore/Washington market.As Purchasing and Operations Manager, advisory responsibility on 4,000 sku distribution operations. Designed and implemented new $1Million Sales Haircare category, inventory control, warehouse consolidation.



North American Beauty Services

• President

  • Jun 1989 - Jan 1995

  National Distributor of Beauty Supply Products to the Retail, Salon, and Wholesale trade.As President (’90 - ‘95), directed and managed all aspects of corporate business, direct report staff included sales, purchasing, operations, I.T. and Finance, indirect staff of 300, growing sales from $50Million to $90Million with operating income of $3.4Million. Operational advisor for IT platform software and system conversion. Prior positions included Director of Purchasing and Operations, Senior Buyer/Operations Manager, and Inventory Control/Operations



North American Beauty Services

• Purchasing & Operations Mgr

  • 1976 - 1989