Geoff Koloveros
Incident Manager at Team Global Express- Claim this Profile
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Topline Score
Bio
Anu Grewal
Geoff has always been willing to help employees grow in their jobs. He takes an active interest in the employees' training and is available to explain new concepts to employees, if needed. His leadership style and work division is outstanding.
Anu Grewal
Geoff has always been willing to help employees grow in their jobs. He takes an active interest in the employees' training and is available to explain new concepts to employees, if needed. His leadership style and work division is outstanding.
Anu Grewal
Geoff has always been willing to help employees grow in their jobs. He takes an active interest in the employees' training and is available to explain new concepts to employees, if needed. His leadership style and work division is outstanding.
Anu Grewal
Geoff has always been willing to help employees grow in their jobs. He takes an active interest in the employees' training and is available to explain new concepts to employees, if needed. His leadership style and work division is outstanding.
Credentials
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Cybersecurity for IT Professionals
LinkedInDec, 2022- Nov, 2024 -
Westpac People Leader Development Program 2020
AGSM @ UNSW Business SchoolMar, 2021- Nov, 2024 -
Professional Member AHRI
Australian Human Resources InstituteMay, 2017- Nov, 2024 -
Diploma in HR
Alison - Free Online Learning
Experience
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Team Global Express
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Incident Manager
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Feb 2023 - Present
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Westpac
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Australia
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Banking
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700 & Above Employee
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Service Owner - Mobiles and Printing
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Jun 2017 - Oct 2022
Incident management of the Westpac groups mobile phone and printer fleet. Vendor and incident management. HR management of the mobility support team. Incident management of the Westpac groups mobile phone and printer fleet. Vendor and incident management. HR management of the mobility support team.
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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IT Operations and Incident Manager
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May 2006 - May 2017
Functions as strategic and consultative business partner to the multi-functional Westpac End User Services Team and ensures alignment of HR support with strategic organisational objectives. Performed day to day HR management and Workday activities managing a team of up to 50 direct reports, including employee relations, recruiting & staffing, training, compensation, policy interpretation & implementation, labour relations, organisation development, talent management, and performance management. Experience incident manager.
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Desktop Support Team Leader
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Jun 2002 - May 2006
Managed a high-performing desktop support team of up to 20 technicians and instilled a customer service culture that drove high levels of both employee and client satisfaction. Oversaw team’s daily activities and managed dispatch process of tickets.
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Education
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University of Western Sydney
Bachelor of Business, Information Technology -
2015 - 2016
IBM Internal
Diploma of HR -
2009 - 2009
IBM Internal
Diploma of Management, Management -
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internal
Project Management
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