Expert Accounting Associate

• Mar 2023 - Present

Accounting Associate

• Sep 2020 - Feb 2023

Customer Service Representative

• Mar 2019 - Sep 2020

My duties include helping clients with their day to day banking as well as identifying issues or opportunities for the bank to better suit their needs and referring them to the correct financial advisor for their needs. I have exceeded sales excellence goals since I started and have consistently received excellent reviews by my superiors. I am also the Digital Ambassador for the branch, which puts me into the lead on learning and teaching other staff members about new features and… Show more My duties include helping clients with their day to day banking as well as identifying issues or opportunities for the bank to better suit their needs and referring them to the correct financial advisor for their needs. I have exceeded sales excellence goals since I started and have consistently received excellent reviews by my superiors. I am also the Digital Ambassador for the branch, which puts me into the lead on learning and teaching other staff members about new features and improvements to online banking and the Scotiabank banking App. I have written many tutorials and written skill build emails for my coworkers on new products and features, as well as for less common issues that may come up in day to day work Show less My duties include helping clients with their day to day banking as well as identifying issues or opportunities for the bank to better suit their needs and referring them to the correct financial advisor for their needs. I have exceeded sales excellence goals since I started and have consistently received excellent reviews by my superiors. I am also the Digital Ambassador for the branch, which puts me into the lead on learning and teaching other staff members about new features and… Show more My duties include helping clients with their day to day banking as well as identifying issues or opportunities for the bank to better suit their needs and referring them to the correct financial advisor for their needs. I have exceeded sales excellence goals since I started and have consistently received excellent reviews by my superiors. I am also the Digital Ambassador for the branch, which puts me into the lead on learning and teaching other staff members about new features and improvements to online banking and the Scotiabank banking App. I have written many tutorials and written skill build emails for my coworkers on new products and features, as well as for less common issues that may come up in day to day work Show less

Merchandiser

• May 2012 - Jul 2016

I was a night merchandiser while attending university. I worked part time during the school year and full time during breaks. I was originally hired as a temporary stocker during the busy summer months, however I impressed my bosses enough that they asked me to continue my employment after the seasonal period. My primary job was to stock after the store closed, however I also helped customers on the sales floor, as well as on the front tills when the store is open. During my time at… Show more I was a night merchandiser while attending university. I worked part time during the school year and full time during breaks. I was originally hired as a temporary stocker during the busy summer months, however I impressed my bosses enough that they asked me to continue my employment after the seasonal period. My primary job was to stock after the store closed, however I also helped customers on the sales floor, as well as on the front tills when the store is open. During my time at Costco, I gained considerable experience, and was often put in charge of organizing and stocking a section, as well as put in charge of creating displays for sales. Show less I was a night merchandiser while attending university. I worked part time during the school year and full time during breaks. I was originally hired as a temporary stocker during the busy summer months, however I impressed my bosses enough that they asked me to continue my employment after the seasonal period. My primary job was to stock after the store closed, however I also helped customers on the sales floor, as well as on the front tills when the store is open. During my time at… Show more I was a night merchandiser while attending university. I worked part time during the school year and full time during breaks. I was originally hired as a temporary stocker during the busy summer months, however I impressed my bosses enough that they asked me to continue my employment after the seasonal period. My primary job was to stock after the store closed, however I also helped customers on the sales floor, as well as on the front tills when the store is open. During my time at Costco, I gained considerable experience, and was often put in charge of organizing and stocking a section, as well as put in charge of creating displays for sales. Show less

Seasonal Customer Service Representative

• Oct 2011 - Jan 2012

I was hired as a temporary CSR for the holiday season. I helped customers find products they were looking for as well as made helpful suggestions. Duties included cleaning and working tills in addition to helping customers. I also worked the midnight launches for several major titles. I was hired as a temporary CSR for the holiday season. I helped customers find products they were looking for as well as made helpful suggestions. Duties included cleaning and working tills in addition to helping customers. I also worked the midnight launches for several major titles.

Enumerator

• Jun 2011 - Jul 2011

I went door to door as well as made phone calls to homes that had not completed the census questionnaire. We were the first zone in Canada to reach tolerance. I went door to door as well as made phone calls to homes that had not completed the census questionnaire. We were the first zone in Canada to reach tolerance.

Customer Service Representative

• Jan 2008 - Apr 2011

I helped customers find products they were looking for in an efficient manner. I also rang them through the till in addition to cleaning and movie care duties. During my three years at Blockbuster I consistently exceeded expectations and found several ways to improve efficiency. I helped customers find products they were looking for in an efficient manner. I also rang them through the till in addition to cleaning and movie care duties. During my three years at Blockbuster I consistently exceeded expectations and found several ways to improve efficiency.