Experience

Firefly Sisterhood

• United States
• Health and Human Services
• 1 - 100 Employee

• Program Assistant

  • Aug 2022 - Present



Mary Queen of Peace Catholic School

• United States
• Higher Education
• 1 - 100 Employee

• Enrollment Coordinator

  • Jul 2022 - Present

• Office Manager

  • May 2012 - Jul 2022

  Maintain various social media platforms, including the MQP Facebook page and Website.Work with Catholic Schools Center of Excellence, Principal, and School Advisory Council to carry out recruitment and retention initiatives.Maintain database of alumni and prospective families.Create newsletters, weekly Eblasts, promotional material, and other information.Utilize technology to accurately maintain records.Productivity tools used regularly include: QuickBooks, Microsoft Word, Excel, Publisher, Google Docs, CLICS, Cornerstone, and a CRM tool.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Create and maintain paper and electronic filing systems for records, correspondence, and other material.Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.Schedule and confirm appointments, meetings and school tours for the school principal.Work closely and efficiently with parents, teachers, support staff, principal, and School Advisory Council. Show less



#SocialSchool4EDU

• Remote

• Account Manager

  • Nov 2017 - Mar 2018

  Manage social media pages for local school districts. Multiple posts per day promoting school across all social media channels. Manage social media pages for local school districts. Multiple posts per day promoting school across all social media channels.



The Crown Room of Rogers

• Rogers, MN

• Banquet Supervisor

  • Mar 2014 - Mar 2018

  Oversee banquet event from start to finish, ensuring guest satisfaction in all aspects from decor to meal service. Compile and balance cash receipts at the end of the event. Supervise and participate in pantry and event area cleaning activities. Resolve customer complaints regarding food service. Observe and evaluate employees and work procedures to ensure quality standards and service. Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Conduct post-event evaluations to determine how future events could be improved. Investigate and resolve complaints regarding food quality, service, or accommodations. Show less



Famous Dave's

• Coon Rapids, MN

• Bartender, Server, Trainer

  • Jun 2009 - Mar 2014

  Great customer service, organization, balancing multiple priorities at one time. Friendly and can-do attitude with all guests. Great customer service, organization, balancing multiple priorities at one time. Friendly and can-do attitude with all guests.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller

  • Apr 2004 - Feb 2007

  Process a variety of customer transactions in a proficient and timely fashion. Handle customer complaints efficiently. Cross-sell bank services and products on a daily basis. Consistently exceeded quarterly sales/service/upsell goals. Process a variety of customer transactions in a proficient and timely fashion. Handle customer complaints efficiently. Cross-sell bank services and products on a daily basis. Consistently exceeded quarterly sales/service/upsell goals.



The Monte Club

• Monticello, MN

• Event Supervisor, Bartender, Server

  • Mar 1991 - Jan 2005

  Assisted in all levels of restaurant operations, including wedding and event coordinating, inventory and purchasing, and employee relations. Assisted in all levels of restaurant operations, including wedding and event coordinating, inventory and purchasing, and employee relations.



Perfect Wedding Guide, Inc.

• Minnetonka, MN

• Marketing Consultant

  • Dec 2003 - Apr 2004

  Sales and Marketing, Client Retention, Customer Service. Assisted wedding professionals with promoting their business through advertising. Promoted sales of advertising space in wedding guide through PowerPoint presentations. Successfully scheduled appointments daily to increase productivity and sales. Sales and Marketing, Client Retention, Customer Service. Assisted wedding professionals with promoting their business through advertising. Promoted sales of advertising space in wedding guide through PowerPoint presentations. Successfully scheduled appointments daily to increase productivity and sales.



POPP Telecom

• Golden Valley, MN

• Account Manager, Management Trainee

  • Feb 2002 - Dec 2003

  Telecom Consultant, Inside Sales. Successfully managed territory of 1000+ customers with negotiation of contractual agreements and service upgrades. Maintained strong relationships through efficient customer service skills. Assisted in employee reviews, interviews, and facilitated training sessions for the team. Telecom Consultant, Inside Sales. Successfully managed territory of 1000+ customers with negotiation of contractual agreements and service upgrades. Maintained strong relationships through efficient customer service skills. Assisted in employee reviews, interviews, and facilitated training sessions for the team.



Applebee's Neighborhood Grill + Bar

• Maple Grove, Mn

• Shift Manager, Management Trainee, Bartender, Server

  • Apr 1996 - Sep 2002

  Customer Service, Upselling and Client Retention. Trained in all positions including management. Promoted to Server Trainer within 3 months of hire, Shift Manager within 6 months. Successfully trained managers for the Management Trainee program. Conducted product inventory and assisted management with cost control. Significant leadership and management experience in all areas of the restaurant. Awarded Employee of the Year first year the restaurant was open. Customer Service, Upselling and Client Retention. Trained in all positions including management. Promoted to Server Trainer within 3 months of hire, Shift Manager within 6 months. Successfully trained managers for the Management Trainee program. Conducted product inventory and assisted management with cost control. Significant leadership and management experience in all areas of the restaurant. Awarded Employee of the Year first year the restaurant was open.