Experience

MANUFACTURERS ASSOCIATION OF NIGERIA

• Nigeria
• Non-profit Organization Management
• 1 - 100 Employee

• Executive Officer, Membership Service Division

  • Jun 2018 - Present

  Lagos, Nigeria • Managing and providing efficient services to member-companies. • Maintaining and organizing data recording and filing systems. • Addressing member-companies requests and complaints. • Registering prospective manufacturing companies for membership and evaluating application documents for compliance. • Processing membership-related documents. • Preparing and distributing invoices. • Compiling documents for feedback sessions. • Assisting in resolving member issues with… Show more • Managing and providing efficient services to member-companies. • Maintaining and organizing data recording and filing systems. • Addressing member-companies requests and complaints. • Registering prospective manufacturing companies for membership and evaluating application documents for compliance. • Processing membership-related documents. • Preparing and distributing invoices. • Compiling documents for feedback sessions. • Assisting in resolving member issues with regulatory agencies. • Assisting in coordinating Made-In-Nigeria product exhibitions. • Ensuring proper subscription charges. • Developing operational guidelines and ensuring smooth workflow. • Advocating for a favorable operating environment. • Managing member relationships. • Handling correspondences, preparing reports and minutes of meetings. • Performing various ad-hoc tasks as needed. • Majorly focusing on enhancing service delivery and supporting the needs of member companies.

• Membership Service Officer

  • Jun 2018 - Present

  Lagos, Nigeria



St. Collins School

• Classroom Assistant (NYSC Placement)

  • Jul 2017 - Apr 2018

  Ogun State, Nigeria • Assisted in lesson preparation and delivery. • Provided individualized attention to students. • Supervised classroom activities. • Managed student behavior. • Graded assignments and tests. • Worked closely with the assigned primary teacher to ensure a smooth and effective learning environment for the students. • Maintained attendance records, and assisting with administrative tasks such as organizing materials and preparing reports. • Facilitated the learning process and… Show more • Assisted in lesson preparation and delivery. • Provided individualized attention to students. • Supervised classroom activities. • Managed student behavior. • Graded assignments and tests. • Worked closely with the assigned primary teacher to ensure a smooth and effective learning environment for the students. • Maintained attendance records, and assisting with administrative tasks such as organizing materials and preparing reports. • Facilitated the learning process and creating a positive educational experience for the students during my NYSC placement. Show less



Mediatek Global Services Limited

• Front Desk Representative

  • Apr 2017 - Oct 2017

  Lagos, Nigeria • Served as the first point of contact for visitors and guests. • Welcomed visitors, answering and directing phone calls, providing information and assistance to guests. • Provided excellent customer service and ensured a positive experience for all individuals. • Managed reservations and appointments, handling mail and packages. • Maintained a tidy and organized front desk area, and addressed customer inquiries and concerns. • Effectively managed various administrative and… Show more • Served as the first point of contact for visitors and guests. • Welcomed visitors, answering and directing phone calls, providing information and assistance to guests. • Provided excellent customer service and ensured a positive experience for all individuals. • Managed reservations and appointments, handling mail and packages. • Maintained a tidy and organized front desk area, and addressed customer inquiries and concerns. • Effectively managed various administrative and customer service tasks. Show less



Avienti Limited

• Nigeria
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Assistant Administrative Officer

  • Oct 2016 - Mar 2017

  Lagos, Nigeria • Provided administrative support and assistance in the day-to-day operations of the agency. • Assisted clients with travel bookings, including flights, accommodations, transportation, and other travel-related services which involved researching and comparing options, making reservations, and coordinating itineraries. • Responded to customer inquiries via phone, email, or in-person. • Provided information about travel packages, pricing, availability, and addressing any concerns or… Show more • Provided administrative support and assistance in the day-to-day operations of the agency. • Assisted clients with travel bookings, including flights, accommodations, transportation, and other travel-related services which involved researching and comparing options, making reservations, and coordinating itineraries. • Responded to customer inquiries via phone, email, or in-person. • Provided information about travel packages, pricing, availability, and addressing any concerns or issues that may arise. • Maintained records and documentation of bookings, payments, and client information. Ensured that all necessary documentation, such as passports, visas, and travel insurance, are obtained and organized. • Liaised with airlines, hotels, car rental agencies, and other travel service providers to secure reservations, negotiate rates, and ensure smooth operations for clients. • Performed general administrative duties, such as data entry, filing, managing correspondence, and organizing office supplies. • Maintained and updated databases and spreadsheets related to client information and bookings. • Provided travel recommendations to clients based on their preferences, budget, and travel needs. • Provided information on popular destinations, attractions, and travel regulations. • Supported the marketing team in promoting travel packages, creating content for promotional materials, and updating the agency's website and social media platforms with relevant travel information. • Worked closely with travel agents, tour operators, and other staff members to ensure efficient workflow and excellent customer service. Show less