Experience

Tel-Tru Manufacturing Co.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Order Entry

  • Mar 2017 - Present

  Rochester, New York Area



Application Specialists, Inc

• Customer Service Rep

  • Nov 2002 - Mar 2016

  Received and processed all New and revised orders from Customers to Vendors in Company’s Trackmaster order system. Provided Sales Reports from Company’s system for Forecasts to Vendors. Received and Supplied Quotes for products from Vendor to Customers. Responsible for maintaining schedule of orders for Customer for on time delivery with Vendors. Notified Customer when a revised purchase order was needed and/or payment of order to be shipped. Managed… Show more Received and processed all New and revised orders from Customers to Vendors in Company’s Trackmaster order system. Provided Sales Reports from Company’s system for Forecasts to Vendors. Received and Supplied Quotes for products from Vendor to Customers. Responsible for maintaining schedule of orders for Customer for on time delivery with Vendors. Notified Customer when a revised purchase order was needed and/or payment of order to be shipped. Managed Customer orders and follow-ups for new orders. Provided support for Vendors to Customers for orders and payments. Requested RMA's(Return Material Authorization) from Vendors and processed to Customers via Email or Fax. Provided Phone Support for the Office and transferred calls to Salesmen as applicable. Responsible for and Maintained Office and Building supplies Responsible for Distribution of Sales Leads to Salesmen. Received Rental payments from Building Tenants and maintained log and Lease agreements in Microsoft Word. Received and processed all incoming Mail and Packages to Salesmen and Tenants. Show less