Experience

Support Driven

• United States
• Information Services
• 1 - 100 Employee

• Member

  • Jan 2021 - Present

  Support Driven is a community of people in Customer Support and Success helping each other.



Flight CX

• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Support Representative

  • Mar 2020 - Present

  We focus on helping our customers have great experiences and ensuring customer satisfaction.



Praset

• Argentina
• Online Audio and Video Media
• 1 - 100 Employee

• Content Manager - Customer Support

  • Apr 2018 - Present

  Argentina Our team at Praset leads audiovisual and digital marketing projects, customer service and digital content management for brands like: Mapex, Zildjian, Casio, Pearl and TMPro (Todo Música, Argentina). We plan email marketing campaigns, manage ECommerce, UX and visual programming for TodoMúsica, Fundación Pro Tejer and other companies.



Profesional Independiente

• Business Consulting and Services
• 700 & Above Employee

• Multimedia Editor

  • Jun 2015 - Present

  Projects: Digital Marketing (Creative writing) - Invento Marketing (Dominican Republic) Latin American Content Editor I Autenticitys (Spain) | UMLDS Editorial I Illustrator | Infographer at HTBIS



Trabajo y Persona

• Civic and Social Organizations
• 1 - 100 Employee

• Communications Analyst

  • Jan 2014 - May 2015

  Caracas, Venezuela Multimedia editing, customer support, digital distribution, newsletter design, press releases, and database management.