Genesis Castellanos
Customer Service Representative at Gold's Gym SoCal Group- Claim this Profile
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Bio
Experience
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Gold's Gym SoCal Group
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Customer Service Representative
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Jun 2018 - Oct 2019
West Covina, California I greeted all members and new guest as they walk in and out the facility. I kept members accounts up to date with any services and billings. I confirmed appointments in person and over the phone. I also answered all calls that come in to the facility. I handled any documents regarding a members account. Handled any transaction in regards to payments and retail. I also promoted any sales the company may have. I opened and closed the facility.
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Shiekh Shoes
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United States
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Retail
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1 - 100 Employee
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Assistant Manager
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Apr 2017 - Apr 2018
West Covina, California I Managed part-time workers and Trained new employees. Assisted customers by helping them select a shoe they desire. Handle credit/debit card transactions. Received/transferred shipment. Filed deposit slips and closed out registers. I called other stores to place orders, also call customers for confirmation.
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Education
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Regan Career Institute
Certified, Phlebotomy Technician/Phlebotomist -
Rio Hondo College
Certified, CBLS -
William Workman High School
High School Diploma, General Studies