Experience

In Time Tec

• United States
• Software Development
• 700 & Above Employee

• Project Manager, Business Analyst

  • Jul 2022 - Present

• Technical Account Manager

  • Mar 2021 - Jun 2022

• Software Engineer In Test

  • Jan 2020 - Mar 2021

  Meridian, Idaho



Alaska Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Reservations Agent

  • Jun 2017 - Jan 2020

  In my role for Alaska Airlines I assisted both customers and travel agents with managing and booking flight reservations. After 8 months, I began my role as a Rates Agent where I was responsible for assisting my colleagues in troubleshooting errors, manually pricing reservations, and answering questions regarding policy and procedures. This role required me to stay up to date on industry news, changes in taxes (international and domestic), and the ever-changing technological advances happening… Show more In my role for Alaska Airlines I assisted both customers and travel agents with managing and booking flight reservations. After 8 months, I began my role as a Rates Agent where I was responsible for assisting my colleagues in troubleshooting errors, manually pricing reservations, and answering questions regarding policy and procedures. This role required me to stay up to date on industry news, changes in taxes (international and domestic), and the ever-changing technological advances happening industry-wide. Show less



Umpqua Bank

• United States
• Banking
• 700 & Above Employee

• Universal Associate (Banker)

  • Jul 2015 - Jun 2017

  In this role I analyzed customer accounts to provide personalized recommendations such as lending options and higher interest earning accounts and assisted in the management of both personal and business accounts.